770 Cochituate Road
Framingham, MA 01701
(508) 390-1000
1-800-614-HOME (1-800-614-4663)(Home Goods)
1-888-MARSHALLS (1-888-627-7425)(Marshalls)
1-800-926-6299 (T.J. Maxx)
Fax: (508) 390-6655

How to get through to a person.
Press “1” for English and then “4” for an agent.


TJX companies owns the retail and houseware stores TJ Maxx, Marshalls and Home Goods. These stores specialize in selling discount clothing, shoes, accessories and/or housewares. If you have a complaint to make with TJX Corporation you can call, email or fax the company or use the company’s Twitter.

Customer service resources

TJX contact page



Primary contact

Ernie Herrman
(508) 390-1000

Secondary contact

Jeffrey Naylor
Chief Administrative Officer, Chief Financial Officer, Chief Accounting Officer and Senior Executive Vice President
(508) 390-1000

Chief executive(*)

Carol M. Meyrowitz
Chief Executive Officer and Director
(508) 390-1000

What others have to say about TJX Companies:

TJX Pays $9.75 Million To Settle Data Breach
TJX Companies Reviews
TJX Companies Reviews in Framingham, MA
Working at TJX — Reviews by Employees
TJX Companies quick review: better than ROST?

This information has been collected from publicly-available resources
and is believed to be accurate at the time of the last update. If any
of this information is inaccurate, please e-mail me.

* Executives should only be contacted when your letter or email
has not been acknowledged within six to eight weeks.