Neiman Marcus Customer Service Contacts

Neiman Marcus, Inc., is a specialty retailer company that sells designer clothing, accessories and jewelry as well as fine home decor. The company’s headquarters are in Dallas, Texas. Common complaints with Neiman Marcus are about products and services. If you have a complaint to make with this company, email, call, mail, chat or fax the company or use the company’s Twitter.

How to reach a person at Neiman Marcus

Customer Service : (800) 727-4757

Toll Free: (888) 888-4757

Neiman Marcus Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Different ways to contact Neiman Marcus on this page

Online chat

What you need to know about Neiman Marcus

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Neiman Marcus

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Neiman Marcus mailing address

Neiman Marcus
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
https://www.neimanmarcus.com/

Neiman Marcus social media channels

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Neiman Marcus executive customer service contacts

Primary Contact
Chris Purpura
Vice President, Customer Service
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
[email protected]

Secondary Contact
Stefanie Tsen
Senior Vice President, Omnichannel Customer Experience
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
[email protected]

David Goubert
Chief Retail Officer
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
[email protected]

Chief Executive
Geoffroy van Raemdonck
Chief Executive Officer
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
[email protected]

How to get professional help with your Neiman Marcus problem

If you need help with Neiman Marcus, you can contact our advocacy team or just click the "Get Help" button.

Get Help

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