Corporate Headquarters
Marriott International, Inc.
10400 Fernwood Road
Bethesda, MD 20817

General phone number: (301) 380-3000
Toll-free number: (800) 228-9290
Fax: (301) 380-3967

Marriott Guest Services
310 Bearcat Drive
Salt Lake City, UT 94115-2544
General phone number: (801) 468-4000
Toll-free number: (800) 450-4442/ (800) 831-0224
Fax: (801) 468-4033

How to get through to an operator:
Dial (801) 468-4000. Press 0.

If you have a customer complaint, please read this before contacting the company.

Customer Service Resources

Contact form for emails



Primary email

[email protected]

Primary contact

Arne M. Sorenson
President and chief operating officer
[email protected]
(301) 380-3000 ext. 3804364

Chief executive (*)

J.W. Marriott Jr. (nicknamed Bill)
Chairman of the Board and CEO
[email protected]
(301) 380-3000

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.