Hotwire is a transactional brand of Expedia, Inc.
655 Montgomery Street #600
San Francisco, CA 94111

General phone number: (415) 343-8400
Toll-free phone: (866) HOTWIRE or (866) 468-9473
Fax: (415) 343-8401
Customer care: (920) 634-3150

How to get through to an operator:
(920) 634-3150. Select the correct prompt for your
particular circumstances to ensure you get to the right representative. If none of the prompts fit your situation, press 0 twice, then 1 then #.

If you have a customer complaint, please read this before contacting the company.

Customer Service Resources

Contact form for emails
Terms of service

Primary e-mail

[email protected]

Primary contact

Amy Monfils
Customer Escalations Lead
[email protected]
(920) 433-4849

Chief executive (*)

Clem Bason
President and CEO
[email protected]
(415) 343-8400

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.