Corporate Headquarters
300 Elliott Ave. West
Seattle, WA 98119-4198

General phone number: (206) 281-3535
General fax number: (206) 281-7110
Guest relations: (800) 599-8256 (post cruise)
Guest relations fax: (206)-301-5327

How to get through to an operator:
Dial (206) 281-3535. Wait for operator.

If you have a customer complaint, please read this before contacting the company.

Customer Service Resources

Cruise contract
Contact form for emails

Follow Them

Primary email

Primary contact

Paul Goodwin
Senior Vice President, Onboard Revenue Services and Tour Operations
(206) 281-3535

Secondary contact

Richard D. Meadows
Executive Vice President, Marketing, Sales and Guest Programs
Direct phone: (206) 270-6257
Fax: (206) 270-6144

Chief executive (*)

Stein Kruse
President and Chief Executive Officer, Holland America Line Inc.
(206) 281-3535

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me .

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.