Corporate Headquarters
300 Elliott Ave. West
Seattle, WA 98119-4198

General phone number: (206) 281-3535
General fax number: (206) 281-7110
Guest relations: (800) 599-8256 (post cruise)
Guest relations fax: (206)-301-5327

How to get through to an operator:
Dial (206) 281-3535. Wait for operator.

If you have a customer complaint, please read this before contacting the company.

Customer Service Resources

Cruise contract
Contact form for emails

Follow Them

Primary email

[email protected]

Primary contact

Paul Goodwin
Senior Vice President, Onboard Revenue Services and Tour Operations
[email protected]
(206) 281-3535

Secondary contact

Richard D. Meadows
Executive Vice President, Marketing, Sales and Guest Programs
[email protected]
Direct phone: (206) 270-6257
Fax: (206) 270-6144

Chief executive (*)

Stein Kruse
President and Chief Executive Officer, Holland America Line Inc.
[email protected]
(206) 281-3535

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me .

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.