http://www.hawaiianair.com
P.O. Box 30008
Honolulu, HI 96820
(888) 246-8526
(808) 838-5300

How to get through to an operator
dial 0 and wait.

Overview

Hawaiian Airlines doesn’t get a lot of complaints compared with some of its competitors on the mainland. But when it does, they are typically serious in nature. Serious — and intractable — enough to merit their own entry on this site.

If you have a customer complaint, please read this before contacting the company.

Customer service resources

Contract of carriage
Customer service

Follow Them

Hawaiian Airlines
Hawaiian Airlines Fares

Primary e-mail

customer_advocate@hawaiianair.com

Primary contact

Rose B. Harman
Manager, consumer Affairs
P.O. Box 30008
Honolulu, HI 96820
(888) 246-8526
harman@hawaiianair.com

Secondary contact (*):

Blaine J. Miyasato
Vice president customer services
P.O. Box 30008
Honolulu, HI 96820
(888) 246-8526
miyasato@hawaiianair.com

Chief executive (*):

Mark B. Dunkerley
President and chief executive officer
P.O. Box 30008
Honolulu, HI 96820
(888) 246-8526
dunkerley@hawaiianair.com

What others have to say about Hawaiian Airlines

Aviation Consumer Protection Division Air Travel Consumer Report
Epinions.com

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.