Fairfield Inn & Suites is a Marriott brand hotel.

Corporate Headquarters
Marriott International, Inc.
10400 Fernwood Road
Bethesda, MD 20817

General phone number: (301) 380-3000
Toll-free number: (800) 228-2800
Fax: (301) 380-3967

Marriott Guest Services
310 Bearcat Drive
Salt Lake City, UT 94115-2544
General phone number: (801) 468-4000
Toll-free number: (800) 450-4442/ (800) 831-0224
Fax: (801) 468-4033

How to get through to an operator:
Dial (801) 468-4000. Press 0.

If you have a customer complaint, please read this before contacting the company.

Customer Service Resources

Contact form for emails


Although some individual locations have their own Twitter accounts, there is no brand Twitter account. Contact Marriott @MarriottIntl.

Primary email

[email protected]

Primary contact

Shruti Gandhi Buckley
Vice president Fairfield Inn & Suites
[email protected]
(301) 380-7647

Arne M. Sorenson
President and chief operating officer
[email protected]
(301) 380-3000 ext. 3804364

Chief executive (*)

J.W. Marriott Jr. (nicknamed Bill)
Chairman of the Board and CEO
[email protected]
(301) 380-3000

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.