Enterprise Customer Service Contacts

Enterprise owns the Alamo Rental Car and National Rental Car brands.

How to reach a person at Enterprise

Customer Service:  1-855-266-9565

Toll Free: 1-855-266-9565

Roadside Assistance: 1-800-307-6666

Customers with disabilities: 1-866-225-4284

Enterprise Responsiveness rating

rating
5/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Enterprise

We receive regular complaints about Enterprise. This customer rented a car and got a flat tire just two days later. Despite showing an employee a pre-existing scratch on the car before renting it, this customer was still blamed for it. Also, the car rental company tried to charge this customer for damage she had nothing to do with.

How to resolve a problem with Enterprise

The company website offers a chat feature along with the customer service number and an option to submit an email form.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Enterprise mailing address

600 Corporate Park Drive
St. Louis, MO 63105
https://www.enterprise.com/en/home.html

Enterprise social media channels

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Enterprise executive customer service contacts

Primary Contact
Will Withington
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]

Secondary Contact
Randal Narike
Executive Vice President of Customer Experience
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]

Chief Executive
Chrissy Taylor
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]
(314) 512-5000 x 2070

How to get professional help with your Enterprise problem

If you need help with Enterprise, you can contact our advocacy team or just click the "Get Help" button.

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