1 Infinite Loop Stop 47-2l
Cupertino, CA  95014-2083
(408) 996-1010
1-800-MY-APPLE (1-800-692-7753): General support
1-800 APL-CARE (1-800-275-2273): iPod, Mac and iPad technical support
1-800 MY-IPHONE (1-800-694-7466): iPhone technical support
Fax: (408) 974-4224

How to get through to a person.
Press “0” at every promt.
Or press “**” immediately upon connection.
Or say “Operator” at the first prompt.


Apple is a company that mostly sells computers, music devices, music and phones. The company gets a fair amount of complaints and addresses most complaints properly. The most common complaint about Apple involves the company failing to perform according to its contracts.

Customer service resources

Apple contact page
Apple support: general
Apple iTunes support
Apple MobileMe support



Primary contact

Scott Forstall
Senior Vice President iOS, Apple
[email protected]
(408) 996-1010

Secondary contact

Philip W. Schiller
Senior Vice President, Worldwide Product Marketing
[email protected]
(408) 996-1010

Chief executive

Tim Cook
[email protected]
(408) 996-1010

What others have to say about Apple:

Apple Computers
Apple iPod
Apple iPhone
Apple iTunes
iPod Nano Lawsuit

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.