Twitter Customer Service Contacts

Twitter is a social networking and microblogging platform. Launched in 2006, Twitter is one of the internet’s top ten websites.

How to reach a person at Twitter

Customer Service: (415) 222-9670

Twitter Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Help Center

The best way to get help is to tweet the company using Twitter support which can be found at the bottom of this contact page

What you need to know about Twitter

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Twitter

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Twitter mailing address

1355 Market Street
Suite 900
San Francisco, CA 94103
https://about.twitter.com/

Twitter’s social media channels

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Twitter executive customer service contacts

Primary Contact
Katie O’Brien Penn
Mopub Head of Global Marketing
1355 Market Street
Suite 900
San Francisco, CA 94103
[email protected]
(415) 222-9670

Secondary Contact
Tim Perzyk
Vice President, Marketing
1355 Market Street
Suite 900
San Francisco, CA 94103
[email protected]
(347) 907-1925

Keith Coleman
Vice President, Product
1355 Market Street
Suite 900
San Francisco, CA 94103
[email protected]
(415) 222-9670

Chief Executive
Linda Yaccarino
Chief Executive Officer
1355 Market Street
Suite 900
San Francisco, CA 94103
[email protected]
+1 212-664-4444

How to get professional help with your Twitter problem

If you need help with Twitter, you can contact our advocacy team or just click the "Get Help" button.

Get Help

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