Starwood Hotels and Resorts

Starwood Hotels & Resorts owns and operates several well-known hotel brands, including St. Regis, The Luxury Collection, W, Westin, Le Méridien, Sheraton, Four Points by Sheraton, Aloft and Element. Starwood also owns Starwood Vacation Ownership.

One StarPoint
Stamford, CT 06902

Phone Contacts

Main: (203) 964-6000
Customer Service: (800) 328-6242
Toll Free: (888) 625-4988 (reservations)

Email Contacts

Online contact form

Social Media Contacts

Google Plus

Executive Contacts

If you contact the company by email, you should receive a substantive reply within one week. If you don't, it's safe to assume you're being ignored. Before you reach out to one of these managers, please review these FAQs, which will increase the odds of a successful appeal. Remember to start with the primary contact and work your way up the hierarchy. Don't just start with the CEO.

Primary Contact
Helen Horsham-Bertels
Senior Director, Consumer Affairs
One StarPoint
Stamford, CT 06902
(203) 964-4129

Secondary Contact
John Peyton
Senior Vice President, Brands & Shared Services
One StarPoint
Stamford, CT 06902

Steve Williams
Senior Vice President and Chief Operating Officer, Starwood Vacation Ownership
One StarPoint
Stamford, CT 06902

His assistants:

Jennifer Luthor
Jessica Vivian


Chief Executive
Thomas B. Mangas
Chief Executive Officer and President
One StarPoint
Stamford, CT 06902

Also, try

And his assistant is Cynthia Harmon

Researched by Christopher Elliott and filed under .
Last updated: May 8, 2016.

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