Nissan Customer Service Contacts

Nissan is the sixth-largest automaker in the world with North American corporate headquarters in Franklin, Tennessee.

How to reach a person at Nissan

Customer Service:  (877) 664-2738

Toll Free: (800) 647-7261

Nissan Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Stuart Jackson: [email protected]
Jesse Verstraete: [email protected]

What you need to know about Nissan

We receive many complaints about Nissan. Here is one where a Nissan dealership wouldn’t honor its warranty.

How to resolve a problem with Nissan

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Nissan mailing address

One Nissan Way
Franklin, TN 37067
https://www.nissanusa.com/

Nissan social media channels

X


Nissan executive customer service contacts

Primary Contact
Stephen Griffin
Total Customer Satisfaction
One Nissan Way
Franklin, TN 37067
[email protected]

Secondary Contact
Kim Less
VP of Aftersales
One Nissan Way
Franklin, TN 37067
[email protected]

Chief Executive
Jeremie Papin
CEO
2, Takaracho
[email protected]

Alternatively, try [email protected]

How to get professional help with your Nissan problem

If you need help with Nissan, you can contact our advocacy team or just click the "Get Help" button.

Get Help