New York Times Customer Service Contacts

The New York Times is an American daily newspaper first published in 1851 in New York City. The New York Times is owned by The New York Times Company and is headquartered in New York, New York.

New York Times Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about New York Times

We receive few complaints about The New York Times. This customer had difficulty receiving newspaper deliveries to her house.

How to resolve a problem with New York Times

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

New York Times mailing address

The New York Times Company
620 Eighth Avenue
New York, NY 10018
https://www.nytimes.com/

New York Times social media channels

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New York Times executive customer service contacts

Primary Contact
Christine Buquicchio
Manager of Customer Support
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]

Secondary Contact
Jeff Shah
Executive Director, Customer Care
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]

Joe Khan
Executive Editor
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]

Chief Executive
Meredith Kopit Levien
President and Chief Executive Officer
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]

How to get professional help with your New York Times problem

If you need help with New York Times, you can contact our advocacy team or just click the "Get Help" button.

Get Help

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