Independence Blue Cross Customer Service Contacts

Independence Blue Cross (IBC) is an American health insurer based in Philadelphia. The company offers a wide variety of health plans, including managed care, traditional indemnity insurance, Medicare, and Medicaid.

How to reach a person at Independence Blue Cross

Main: (800) 275-2583

Toll Free:  866-938-1119

[email protected]

[email protected]

https://www.ibx.com/index.jsp

Independence Blue Cross (IBC) Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Independence Blue Cross

We receive a fair number of complaints about Independence Blue Cross. Here’s a case where the company ignored a claim.

How to resolve a problem with Independence Blue Cross

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Subsidiaries and affiliates: QCC Insurance Company, Keystone Health Plan East, Independence Administrators, AmeriHealth, AmeriHealth Administrators, AmeriHealth Casualty, AmeriHealth Caritas, CompServices, Inc., NaviNet, Inc.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Independence Blue Cross’s mailing address

Independence Blue Cross’s social media channels

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Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Independence Blue Cross (IBC).

Independence Blue Cross’s executive customer service contacts

[email protected]