The Walgreen Company (Walgreens, LLC) is the largest drug retailing chain in the US. In 2014, the company agreed to purchase the remaining 55% of Switzerland-based Alliance Boots that it did not already own to form a global business. The two companies merged to form a new holding company, Walgreens Boots Alliance Inc. Duane Reade Inc. is another subsidiary of the Walgreens Boots Alliance. It is a chain of pharmacy and convenience stores, primarily located in New York City.
Customer service resources
Consumer relations address: 1419 Lake Cook Rd., Deerfield, IL 60015
What you need to know about Walgreens
We receive few complaints about Walgreens. It overcharged this customer for a prescription and did not provide assistance to fix it.
How to resolve a problem with Walgreens
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Walgreens mailing address
Walgreens
200 Waukegan Rd
Deerfield, IL 60015
Walgreens social media channels
Walgreens executive customer service contacts
Primary Contact
Rick Gates
Senior Vice President, Pharmacy and Healthcare
200 Waukegan Rd
Deerfield, IL 60015
[email protected]
Secondary Contact
Lisa Badgley
Senior Vice President, Operations
200 Waukegan Rd
Deerfield, IL 60015
[email protected]
Chief Executive
John Standley
President
200 Waukegan Rd
Deerfield, IL 60015
[email protected]
How to get professional help with your Walgreens problem
If you need help with Walgreens, you can contact our advocacy team or just click the "Get Help" button.
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