Bahia Principe Hotels & Resorts Customer Service Contacts

Bahia Principe Hotels & Resorts is a hotel chain based in the Dominican Republic.

How to reach a person at Bahia Principe Hotels & Resorts

Toll Free: (866) 282-2442

Bahia Principe Hotels & Resorts Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Bahia Principe Hotels & Resorts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Bahia Principe Hotels & Resorts

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Bahia Principe Hotels & Resorts mailing address

Pza. Mediterraneo, 5
Palma de Mallorca, Spain 07014

Bahia Principe Hotels & Resort’s social media channels

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Bahia Principe Hotels & Resorts executive customer service contacts

Primary Contact
Isabel Pinero
Vice President of Marketing and Communications
Pza. Mediterraneo, 5
Palma de Mallorca, Spain 07014
[email protected]

Chief Executive
Encarna Piñero
Chief Executive Officer
Pza. Mediterraneo, 5
Palma de Mallorca, Spain 07014
[email protected]

Frequently asked questions about Bahia Principe Hotels

How can I contact Bahia Principe Hotels customer service?

What is Bahia Principe Hotels physical address in the US?

8726 NW 26th St Ste 24
Doral, FL 33172-1629

What are Bahia Principe Hotels' customer service hours of operation?

Bahia Principe Hotels customer service is available from Monday to Friday, 8 a.m. to 5 p.m. Eastern time.

How do I cancel my reservation with Bahia Principe Hotels?

Are there any cancellation fees payable?

If you’ve booked a package including flights, hotel, and transfers, the following cancellation charges apply, depending on the number of days before your check-in date:

  • More than 45 days: $250 (loss of deposit)
  • 31 to 44 days: 50 percent of package price
  • 30 to 0 days: 100 percent of package price

These cancellation fees also extend to charter packages and land-only bookings.

How to get professional help with your Bahia Principe Hotels & Resorts problem

If you need help with Bahia Principe Hotels & Resorts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help