Fred Rotgers' recent flight from San Juan to Newark was canceled because of the weather. At least, that's what United Airlines claims.
Loyalty. It ain't what it used to be.
You can't be too prepared.
To call Ron Giancoli a loyal US Airways customer might be something of an understatement. A sales manager from West Chester, Pa., he's flown on the airline — which recently merged with American Airlines — almost exclusively for the last three decades.
So you think you're a smart traveler?
It would be inaccurate to say that American Airlines lied to Kori Conley's friend when she tried to fix her airline ticket.
Tom Ungar and his wife spent $128 to fly from Venice, Italy, to Naples, which is a ridiculously low fare. But when their checked luggage tipped the scales at just over 20 kilos, their airline demanded an additional $152.