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    Can you handle the truth about shrinking airline seats and baggage fees?

Can you handle the truth about shrinking airline seats and baggage fees?

“I am so tired of consumer reporters complaining about the size of the seats on a plane,” an email from […]

“Thanks for nothing”

People often mistake this site for one of those concierge services, thinking that I’ll fight every case regardless of its […]

Help! The ticket cost $157, but the change fee was $200

Airlines love to talk about how they offer customers “options” when they tack fees and surcharges on to a ticket. […]

Are flight attendants on a power trip?

As far as ridiculous stories go, Nina Radkiewicz’ ranks right up there with the best of ‘em. Or, depending on […]

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    What happened to my travel industry – and how do I get it back?

What happened to my travel industry – and how do I get it back?

Glen Brewer is an unashamed railroad enthusiast. He runs a website that specializes in 19th century trains. And that made […]

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    An unaccompanied minor fee for my accompanied minors? What’ll they think of next?

An unaccompanied minor fee for my accompanied minors? What’ll they think of next?

Airline junk fees come in all shapes and sizes, but this one may rank among the most bizarre. It comes […]

Would you sign this confidentiality agreement?

Viking Cruises’ Imperial Jewels of China tour hits all the highlights of the Middle Kingdom, including Shanghai, the Three Gorges, […]