His Silver Eagles never landed. Can PayPal get him a refund?
Mark Sund orders commemorative coins and uses PayPal to pay for them. But the seller never delivers them. Can he get a refund from PayPal?
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Mark Sund orders commemorative coins and uses PayPal to pay for them. But the seller never delivers them. Can he get a refund from PayPal?
Nicholas Butler gets charged $7,853 at a bar in Istanbul under shady circumstances. Will his bank step up and help him undo the charges?
Sears promises to cover the cost of Wanda Warren’s dishwasher installation. Then it offers her a check for $180 — which isn’t enough. Does it owe her more?
Joe Eckre has tickets to see Alan Parsons, but the artist has postponed the event. Can Eckre get a refund?
This blog follows Olivier Kunckler’s frustrating journey in acquiring a sought-after bottle of Chateau Pontet Canet 2019. Despite a three-year wait and countless queries, Olivier struggles with unresponsive customer service and an unfulfilled order. It’s a tale that delves into the complexities of international wine delivery, customer service gaps, and one wine enthusiast’s perseverance to expand his collection.
May Youngclaus has been waiting months for a refund from American Queen Voyages. Is her money lost at sea?
Ellen LaGow and her husband face an inconvenient situation when their return flight from Prague to Denver gets canceled because of a Lufthansa strike. Though they had upgraded to business class, they’re unable to enjoy the same comfort when they rebook on a United flight the next day. Can they get a refund of the fare difference?
When T-Mobile mysteriously unenrolls Kierra Knox from three promotions, he tries to reinstate the offers. Then T-Mobile blocks him on social media. What’s going on?
Elizabeth Moeck bought tickets for the David Foster Hitman Tour in 2019, but the performance was canceled because of the pandemic. Why won’t Ticketmaster refund her tickets?
Justin Carrier’s GE Profile washing machine breaks, flooding his house. One month later, GE hasn’t repaired the appliance or paid for the damages. What’s going on?