She needs Palladium cancellation help. But is she out of luck?
Esmeralda Nicolescu shouldn’t have signed up for a membership in the Palladium Travel Club. But now that she has, is there a way out?
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Esmeralda Nicolescu shouldn’t have signed up for a membership in the Palladium Travel Club. But now that she has, is there a way out?
Is Roku trying to phish Richard Samuels? And if not, why is it giving him the silent treatment? Let’s find out.
Why won’t Wells Fargo list Sherri Dreier as a beneficiary on her husband’s Wells Fargo bank account? This consumer advocate wades into a sea of red tape to find out.
Richard Edert and his wife saw an attractive offer on Metro PCS’s website. But when they went to the store, a representative told them the offer didn’t exist. Can our advocates fix it?
The climate-controlled CubeSmart storage facility Alex Packer rents has a small problem. He claims mice ate several kilim rugs — and a leather sofa and chair. Will the company fix the damage?
When Sharon Morrison tries to buy a Worry No More protection plan for her new furniture, Macy’s declines. Now she’s worried she’ll never get a Worry No More plan to cover her chair and sofa. What’s going on here?
Delta Auto Protect promises Devon Welter a full refund on his extended car warranty. But one month after signing a release — and despite a promise that the check is in the mail — he still hasn’t received the money.
When William Foy redeems 6,000 rewards points through Samsung Pay, he expects a $20 Visa Rewards Card. Instead, he gets nothing. Or did he?
When Panda Express loses Benjamin Alpert’s catering order, the guests at his daughter’s birthday party have to eat cake. Now the company won’t refund part of his undelivered meal. What gives?
TopCashback promises Heather Mayer a $400 refund for buying furniture at Macy’s. But the money never arrives. Can I find the refund for her?