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Good News Guy
Is This Enough Compensation?
Should I Take The Case?
The Travel Troubleshooter
One of our flagship consumer advocacy columns.
Double charged by Amazon and “totally stuck”
Help! My AT&T bill just increased $50. Is there a fix?
Two new phone lines and $2,000 extra on my bill? What gives, Sprint?
What to do when US Global Mail fails to deliver
They closed my Book of Mormon case. Can you reopen it?
Hey Pinterest, why did you send me this takedown notice?
AT&T charged me $150 for equipment I never received
Help! These phone charges don’t make any sense
Not going to let a few bad emails stop me from fixing this T-Mobile case!
Hey Frigidaire, where’s my replacement refrigerator?
Why won’t Best Buy let me return this lemon?
Dish says I can record two shows at once. So why can’t I?
AT&T promised it would lower my bill. Then it almost doubled it.
Why did these Bruno Maglis last only three hours?
How I got a refund as a civilian (and how you can, too)
Why won’t Cardone return my calls?
Army denies leave, Aon denies a claim, but the war is just beginning
What should I do about my cursed Kenmore appliances?
An epic win on the high seas for self-advocacy
Uh oh! My address doesn’t exist. Can you tell UPS?
Help! My Acer computer screen cracked — again
What to do about a “customer service nightmare” with Sprint
When is a gas station not a convenience store?
Why is DirecTV charging us for NFL Sunday Ticket? They said they wouldn’t
Overbilled by CenturyLink — and now a $200 early termination charge?
Airbnb goes silent after promising to investigate a bad rental
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