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Good News Guy
Is This Enough Compensation?
Should I Take The Case?
The Travel Troubleshooter
One of our flagship consumer advocacy columns.
How I got a refund as a civilian (and how you can, too)
Why won’t Cardone return my calls?
Army denies leave, Aon denies a claim, but the war is just beginning
What should I do about my cursed Kenmore appliances?
An epic win on the high seas for self-advocacy
Uh oh! My address doesn’t exist. Can you tell UPS?
Help! My Acer computer screen cracked — again
What to do about a “customer service nightmare” with Sprint
When is a gas station not a convenience store?
Why is DirecTV charging us for NFL Sunday Ticket? They said they wouldn’t
Overbilled by CenturyLink — and now a $200 early termination charge?
Airbnb goes silent after promising to investigate a bad rental
Offered a reward but ended up with a monthly “membership” fee
The technicians damaged my wall, but now they won’t pay for repairs
Why did CenturyLink cut off my Internet service?
My grocery store rebate is missing in action — can you help me retrieve it?
SheIn won’t issue me a refund for the dresses I returned
She’s “near tears” after a delivery problem with Sears
Sears owed me a refund — but it gave me a runaround instead
A late fee? But I paid my rent on time!
Target “relieved” me of a $100 gift card — is there any way to get it back?
Help! T-Mobile overbilled me after I canceled my phone
UPS store “ruined” bridesmaid’s big day — why won’t they pay?
Bait-and-switch in a research study?
Vodafone doesn’t deliver a router, then loses its way on a new contract
My bridesmaids were sold dresses that don’t fit
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