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The Travel Troubleshooter
One of our flagship consumer advocacy columns.
Why is DirecTV charging us for NFL Sunday Ticket? They said they wouldn’t
Overbilled by CenturyLink — and now a $200 early termination charge?
Airbnb goes silent after promising to investigate a bad rental
Offered a reward but ended up with a monthly “membership” fee
The technicians damaged my wall, but now they won’t pay for repairs
Why did CenturyLink cut off my Internet service?
My grocery store rebate is missing in action — can you help me retrieve it?
SheIn won’t issue me a refund for the dresses I returned
She’s “near tears” after a delivery problem with Sears
Sears owed me a refund — but it gave me a runaround instead
A late fee? But I paid my rent on time!
Target “relieved” me of a $100 gift card — is there any way to get it back?
Help! T-Mobile overbilled me after I canceled my phone
UPS store “ruined” bridesmaid’s big day — why won’t they pay?
Bait-and-switch in a research study?
Vodafone doesn’t deliver a router, then loses its way on a new contract
My bridesmaids were sold dresses that don’t fit
This Dell Inspiron never worked to begin with — why won’t they fix it?
Comcast “messed” with his wiring and now the phone doesn’t work
The sofa doesn’t fit, so why is Living Spaces charging this 25 percent restocking fee?
Compromised account leaves OpenTable closed to customer
My Yahoo mail messages are disappearing again — does anyone care?
Someone is impersonating my deceased father. Why can’t Facebook stop them?
Why won’t Frontier fix Mom’s land line?
When a DirecTV dish damages my roof, where do I send the bill?
Do I need a visa to fly to Brazil?
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