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The Travel Troubleshooter
A feature about cases that couldn’t be advocated.
Help! I’m about to flip my wig. Where is my refund?
I want Etihad to reimburse me for my big screen TV!
Our cabin really stinks — I mean literally!
Amerisleep offered me a $1,759 discount. Why won’t they honor it?
How not to purchase and cancel a flight
My name is Palmer — not Talmer. Why should that cost me $400?
Why won’t British Airways reimburse me for my delay?
Why won’t Hawaiian Airlines let me fly with my service dog?
I was expecting a $500 refund. Instead, Airbnb sent me a bill.
Tried to save a few dollars in fees, but lost $1,500 in the process
My flight was delayed, so I did a chargeback. Was I wrong?
I see a clear blue sky, so how can my flight’s cancellation be “weather related”?
Help! I lost $5,000 — I didn’t understand what I was buying!
Sorry, but we are consumer advocates, not magicians
Aah! Here’s the problem: your attitude
No, this isn’t “Let’s Make a Deal” and you shouldn’t pay to reveal your itinerary!
Now how am I supposed to get back home?
She didn’t smoke marijuana in her room, but this alarm is still going off
We were promised dolphins and apes, but we only got tunnels
Looking for problems where they don’t exist
I didn’t smoke in my room. Why is Hilton charging me a $250 cleaning fee?
No transit visa — and now, no refund
Why won’t you refund my refundable ticket, Lufthansa? (It’s refundable, isn’t it?)
Where’s my refund for the emergency row seats I paid for on Aer Lingus?
500 euros for “third party” damage? Surely you jest, Sixt
Canceled hotel reservation for emergency, but hotel disputed refund
“This mistake falls directly at the feet of Carnival”
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