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The Travel Troubleshooter
A feature about cases that couldn’t be advocated.
Should Macy’s pull its Santa ad and apologize?
Is CheapOfly.com legit? Read this story before you answer
No paper trail, no case, and absolutely nothing to laugh about
Did Expedia abandon this customer — or did he do this to himself?
I’m dealing with an “unstable, ignorant” landlord. Can HomeAway help?
Florida Blue ignored my claim — could you get them to answer me?
One Thrifty rental car driver for the price of two
Air Europa downgraded us, so why won’t it refund our business class fares?
Why am I chasing Chase to get my $11,422 back?
Why do I have to pay $308 for my rental car?
Spirit’s delay cost $210 — why won’t it pay?
Yes, we’re siding with the rules-are-rules commenters on this case. Here’s why.
This help request went nowhere, thanks to the sarcasm
A broken kneecap, a denied insurance claim — and a missed cruise
Do I really have to pay for this QR code generator?
No, Swiss won’t assume responsibility for $170,000 worth of samples
Can’t get Beaches resort deposit refunded or transferred
I’m locked out of a room in my HomeAway rental
A “dream vacation” snared on cancel-for-any-reason fine print
Can I double-dip on a lost baggage claim? Serious question.
Need to turn over a New Leaf to restore warranty
HotelsOne took my money — can you help me get it back?
Unless you can remember your friend’s name, you’re on the hook for these repairs
Transamerica won’t pay my medical claim because I wasn’t hospitalized
Am I “justified” in requesting a full refund for my Middle Eastern pilgrimage?
An honest mistake keeps my sister from flying United
No refund from VRBO after cancellation of stay on Jersey Shore? What’s your problem?
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