Wow, airlines sure are collecting a lot of “miscellaneous” fees — like, more than $2 billion


Here’s the final piece of the ancillary revenue puzzle. It’s an amorphous category known as miscellaneous operating revenues, and although we may not know that much about it, we do know there’s a lot of it being collected by airlines. Like, almost $3 billion worth of it last year. And probably about the same amount in 2010.

I won’t bury the lead: Between miscellaneous fees, baggage fees and reservation change fees, the U.S. airline industry will probably collect an astounding $9 billion or so from us this year.

Nine. Billions. Dollars.

Wow.

So let’s take a closer look at this last piece, then.

First, what is a “miscellaneous fee”?

The Bureau of Transportation Statistics offers a few clues, saying the number includes items such as pet transportation and revenue from the sale of frequent flier award program miles. But there’s no requirement that airlines to report revenues from fees in specific accounts, so for our purposes, we have to look at all three numbers (miscellaneous fees, luggage fees and reservation change fees) to triangulate the full ancillary picture.

Let’s have a look at some of the industry leaders.

No surprise, here. Notice that bump after 9/11? That was the era of “no waivers/no favors” — and passengers didn’t like it. The entire industry backed off.

Et tu, Southwest? What was that dip in 2008? An accounting irregularity?

Nothing like a merger to help you find religion about ancillary fees.

Look, I have no problem with fees, as long as they are fully disclosed and add value to the experience. But many of these fees are not. They are simply a money grab, and a sneaky one at that.

I believe it’s possible that the airline industry could break the $10-billion mark for ancillary revenues this year.

We need to wake up, and realize that the base fare we’re being quoted is almost certainly not what we’ll pay for our flight. We need to start thinking differently about airfares.

Otherwise, these numbers will continue to rise.

  • Bill

    So…which do you prefer, airlines that can make a profit and afford maintenance, or airlines that are broke and can’t afford maintenance?

    I’ve known for a long time that you have to wait to find out what the real fare is. I wish they’d fix it…but they seemingly won’t.

    However, I prefer they make a profit instead of a loss.

    I am going to pay the fees.

  • Eric

    Or they could just charge a fare such that once the plane reaches a certain fullness, it’s profitable.

  • http://themomwhotravels.blogspot.com/ FabulousTerrah

    Thoroughly intrigued by this post and I couldn’t possibly agree more. Stumbled across your blog today and am now hooked so thanks a LOT. Just what I need, another blog crush. ♥

  • http://gottogovacationrentals.com Dave

    I don’t understand why they just don’t include all the miscellaneous in the fair. It just make everything simpler. Not to mention that every time I see an added fee on my reservation form I just think they are ripping me off. If it was just rolled in, I would never think about it.

  • cjr

    “or airlines that are broke and can’t afford maintenance?”

    Ahh, the same old canard.

    Why is it that airlines are collecting an ADDITIONAL $9 billion on top of fares, yet they are still broke, and service is still substantially worse than it was 10 years ago?

    That $9 billion hasn’t bought a damn thing for the customer except more aggravation and headaches.

  • Steve

    Chris, I really wish you’d provide more context to these graphs; in particular, it’s worth calling attention to the fact that the scale is very different from graph to graph.

    I also think (though it’s not your fault; as you pointed out, “miscellaneous fees” is a catch-all for everything that’s not already categorized in the statistics) in this particular case the numbers are murky enough as to make comparisons not very useful. Some of those miscellaneous fees sound extremely reasonable to me, such as a fee for transporting pets or for buying frequent flier miles. If one airline has more people buying frequent flier miles than another and thus earns more from “miscellaneous” fees, that hardly indicates that they’re a customer-unfriendly airline.

  • FL Traveler

    I appreciate you slogging thru all this data. I don’t fly but 2-3X/year and like it simple. For that reason, I fly Southwest whenever I can.

  • http://oussamastake.blogspot.com/ Oussama

    All these ancillary fees are basically a double charge for items which were in the air fare 10 years back. These fees will add revenue and boost the P & L and balance sheet of an airline but unless the airline is deriving profit and covering its cost from core activities they are vulnerable. The public mood can swing and passengers may rebel against these fees and walk away affecting revenues big time. Only time will tell.

  • Steve

    @Oussama: *all* of them? You have a point on fees for checked baggage, meals, etc, but there are plenty of other fees that always existed. And they’re hardly a double charge. You may dislike paying for a ticket and then having to pay a separate fee to check baggage or buy a meal onboard, but the fact is that fares have actually decreased. The [ungodly long and unformatted] government document Chris linked to has a very interesting list near the top, comparing average 3rd quarter domestic airfares from the past ten years. In just that amount of time, the average fare has dropped more than 25% (from $421 to $309). Is a large chunk of that decrease eaten up by added fees? Yes, to a great extent. But any discussion of fees has to factor in the change in base fares or it’s meaningless.

  • David Z

    yet they are still broke

    They’re seemingly making money now.