Speaking of the book, now is the time to order it online. You’ll get it in time for the holidays, and it makes a great gift, because it will protect you from all the scams that await you in 2012.
Order Scammed now on Amazon, Barnes & Noble and iTunes. You can also download it immediately as an ebook on the Kindle and Nook platforms.
Today, I want to mention our underwriter ChinaTours.com, which provides affordable, private and fully customizable China tour packages. I’m very grateful for their support of this site’s consumer advocacy efforts, and I hope you’ll pay ChinaTours.com a visit if you are planning a trip to China in 2012. It’s companies like ChinaTours.com that keep the lights on here.
I want to also thank you for your support in 2011. We had a record number of underwriters who stepped forward to support this site. I can’t say “thank you” enough.
You’ll want to check out this week’s Washington Post column about how customer service gets better during the holidays. And over at the Huffington Post, I put the TSA’s wildly inconsistent screening practices into my crosshairs.
Here are a few more can’t-miss columns:
• I have a peculiar case of an airline that’s about to shut down offering an unusable credit. Is there a way out, and is the company’s compensation offer enough? Tell me.
• Here’s a story that is drawing a lot of comments and provoking quite a debate. Did Carnival do the right thing when it kicked two passengers off a ship in the Bahamas? Is this a case I should mediate? Vote now.
• Find out which travel bloggers you have to read in 2012. Why? Because you voted for them. I think you’ll find the results surprising. I sure did.