Weekend survey: When should a travel company bend its rules because of bad weather?

Should a travel company waive its change fees or offer refunds when bad weather strikes? Should it ever bend its rules to accommodate passengers who are delayed because of a storm?

With a dangerous hurricane approaching the mainland this Labor Day weekend, it’s a question worth asking.

Here are the results.

Meantime, if you’re in the United States, have a great Labor Day weekend. If not, then consider yourself lucky — the storm probably aren’t heading your way.

Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or contact him at . Got a question or comment? You can post it on the new forum.

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