With a little help from TSA, 2011 could be a flat year for travel

With the economy slowly rebounding, 2011 was shaping up to be the best year for travel since the recession began. Prices were expected to rise only slightly, and people were making plans to take a long-postponed vacation.

But now that the Transportation Security Administration has introduced full-body scanners at many American airports, and subjected those who opt out of the machines to an “enhanced” pat-down, the 2011 outlook has changed, say travelers.

“I’m torn about whether I’ll travel more next year or not,” says Jeff Cohen, a stock trader from Austin, Tex. “I tend to go on a couple of large trips a year and was planning a major trip for the first half of 2011, to somewhere exotic. But the recent TSA crackdown has me rethinking that.”

A poll conducted the day after Thanksgiving by the Consumer Travel Alliance suggests other travelers are, too.

A majority (46 percent) say they will travel “about the same” as they did this year. Slightly less than a third (30 percent) will travel more, while just less than a quarter (23 percent) will travel less. This contradicts several earlier surveys, which had predicted a significant upswing in travel next year.

Interviews with many of the would-be travelers suggest that concerns about the new body scanning procedures have tempered their once-ambitious 2011 travel plans.

“With the new TSA rules, I will probably do less travel in the US,” says Kathy Wilhelm, a retired software engineer from Cary, N.C.

The American travel industry is worried about the negative effects of the widely-criticized screening techniques. The U.S. Travel Association, a trade group for the American tourism industry, earlier this month launched a website, YourTravelVoice.org, to give travelers a chance to sound off about “appropriateness of various security policies.”

“We need to hear ideas and experiences from travelers to better inform our discussions with policymakers and build a screening process that maximizes security while minimizing the burden on travelers,” says Roger Dow, U.S. Travel’s president.

The TSA insists it is listening to air travelers, and has already loosened many of its screening requirements in response to the public outrcy, including exempting pilots, flight attendants and children under 12 from the body scans or enhanced pat-downs. (Children will receive a “modified” pat-down, but the agency declines to say how, exactly, kids will be screened.)

The agency already has a long list of people who are either partially or completely exempt from airport screening, including senior government officials, law enforcement workers, members of the military, ambassadors, as well as ground staff, such as cargo loaders, baggage handlers, fuelers, cabin cleaners and caterers. It also reportedly turned off some body scanners on the Wednesday before Thanksgiving and the following Sunday – two of the busiest air travel days of the year – presumably to expedite the screening process.

But the government says screenings and pat-downs are necessary for most air travelers, and that it will not back down. And that’s making some travelers turn down the opportunity to travel in 2011.

“I am too afraid of the TSA’s groping to fly at all right now,” says Sommer Gentry, a teacher in Baltimore. “Over the long term, I think this latest TSA outrage will change me from a 25-round-trips-per-year flyer to a far less frequent flier. I am desperately searching for alternatives to flying, and much of the time the alternative is going to be to simply stay home if driving or Amtrak aren’t reasonable options.”

Indeed, many 2011 itineraries will do their best to skip the TSAs body scans.

Ernest Willyard, a retiree from Lovington, N.M., plans to take “a few more” trips next year, but he’s avoiding the States. On the itinerary are Egypt, Syria, Vietnam, Cambodia, Thailand and Germany. “My big trips will be 30 days to Russia and 30 days to Iran,” he says, “Providing the government does not prohibit it.”

Merryl Gross, an engineer based in Boston, has shifted some of her travel to Amtrak in order to avoid the TSA. “That means my travel will take longer and possibly cost more, resulting in fewer trips,” she says. “I’m fortunate in living in the Northeast where train travel is possible so perhaps I’ll be able to achieve the same number of trips.”

But the poll results could be interpreted in a different way. It’s possible that the old 2011 travel forecasts were simply too optimistic, and that travelers would have pulled back anyway, with or without the TSA’s help.

Some travelers say security screenings aren’t a factor at all. Monica Lynn Kennedy, a sales manager in Stafford, Va., is brushing off TSA troubles and intends to travel more next year. She’s planning to visit Orlando for a theme park vacation, a cruise on the new Disney Dream, and a visit to Florida’s Space Coast. She plans to fly at least once, when she catches the cruise.

“It’s only a 13-hour drive to Orlando,” she says.

Travelers say they don’t want to give up their long-anticipated 2011 vacations, which they’ve postponed for several years because of the economy. So while some are sticking to their current plans — for now, at least — they’re doing their best to work around the system.

Liz Zollner, a college instructor from Tampa, plans to leave the country for her one-and-only vacation (“just like last year,” she says). That way, she’ll limit her exposure to the TSA.

“We could go more, but we just won’t,” she says, adding that maybe the TSA really wants people to fly less.

“Good job,” she says. “It’s working.”

(Photo: David S ifry/Flickr Creative Commons)

  • Karen Brown

    We fly at least twice a month and have found this to be much ado about nothing. I’m afraid that articles like this are doing much more harm than good. The majority of passengers will not encounter scanners OR pat downs, but scary articles in the media will cause many to stay put. Sad.

  • http://roteague.wordpress.com Robert

    I rarely travel within the US anymore, mostly because of the TSA and its lack of respect for the rights of Americans.

    People who say this is “much ado about nothing” remind me of frogs in a kettle ….. keep ignoring this trampling of your constitutional rights and watch them disappear.

  • Tom

    Would also like to know how Sommer Gentry affords 25 round trip airplane trips a year on a teacher’s salary. She must have a heckuva union.

  • http://www.alaskatravelgram.com Scott McMurren

    More info keeps coming up re:
    a. Cancer-causing properties of the scanners
    b. “Security theater” and how the entire process does nothing but mollify a fearful people
    c. The cozy relationship between former TSA execs and the scanner manufacturers
    Every day is opt-out day. The TSA is totally out-of-control. Send Mr. Pistole packing.

  • http://www.kylehepp.com Kyle

    I think that you should re-do the survey to ask whether or not people plan to travel more within the U.S. Because I certainly will not be traveling more within the U.S., only outside the yes. But I still answered that I’d be traveling more for 2011 in your survey.

  • http://paradigms.bz Baruch

    I will not be flying into, out of, or within, the US, as a result of the TSA’s procedures and attitude. We have been told that we have no choice but to surrender sovereignty of our bodies to the government in order to travel by air. I fully expect this to be extended soon to ground travel, i.e. train, bus, highway. As Robert commented above, the frogs are in the pot. Some of the frogs are feeling the heat more than others, as evidenced by the passivity so many people practice as their rights are being abrogated.
    This is a step in a process. All empires reach a fevered peak of paranoia and corruption before they fall, and that’s what’s happening in the US.

  • Charles

    I have been reading this blog for quite a while now and it’s one of the first things I read every day. However, I’m starting to find myself less eager to click on the bookmark lately. Traditionally, I’ve seen this blog as fighting for the travel consumer against unfair practices by airlines, hotels, rental car companies, etc. and giving me the scoop on things that are happening in the industry. I’ve enjoyed reading the scenarios and seeing how they are resolved. I enjoy learning what is going on. But, lately, this blog has become more of an instrument for supporting a political opinion. I happen to disagree with that opinion, but either way, I noticed that nearly all recent articles have been about TSA and the opt-out campaign. A quick count shows about 3/4 of all articles in the last month or so have been about TSA and the various policies. And, I feel there is a lot of spin going on here. Wednesday was a test and it is abundantly clear that the opt-out protest did not have any impact at all. The fact that the Consumer Travel Alliance poll showed 70% support for the protest tells me something about their polling methods and their audience. Now we see another poll from CTA that suggests travel in 2011 may not be as much of an up tick as expected earlier (never mind that 3/4 of the respondents said they will travel the same or more in 2011) and suddenly that is blamed on TSA. First, it’s a Consumer Travel Alliance poll, so it’s not a general poll. And, there are many factors influencing travel in 2011. Right now nobody knows the tax situation, so they are holding plans. The economy has not been rebounded as much as expected, so many are backing off from what they thought they might do in 2011. Airline policies continue to get more ridiculous. Prices have been going up, and planes are so packed you can hardly breathe sometimes. There are many reasons for people to chance their plans and to blame it all on TSA with only anecdotal evidence is really a stretch. TSA directly impacts air travel and the airlines are at historically high load factors, so where are these people who are not flying because of the TSA policies?

    What I am trying to say is this: I think TSA is an important topic and deserves a reasonable amount of coverage. But, it has come to dominate this blog. The normal consumer news and consumer advocacy has taken a back seat and the predominantly fair and balanced viewpoint has been suddenly displaced for a cause I know you believe in, but which is not the only influence in the travel industry. I was particularly disturbed by this story because I really felt it was a stretch to blame short term changes in travel plans on TSA when so many other factors are at play. Can we please return to a balanced view of this topic?

  • Christopher Elliott

    @Charles, I appreciate your comments. I agree that this story is important, and I wish there were a better way of covering it.

    If it’s any consolation, I think you’ll find a lot of like-minded people on Facebook. They’re unhappy with the recent direction this site has taken, and I’m definitely listening to them.

    Here’s my perspective: I’m a consumer advocate with a specialty in travel. I represent the interests of my readers, including you. I’m convinced that the best way to do that is to continue following this story closely, and with a critical eye.

    I wish I didn’t have to disappoint you, and the many others who have complained about stories like these on my site. I can’t promise I’ll stop writing about body scans, but I can promise that I will only cover what is absolutely necessary, going forward.

    For example, by some estimations, tomorrow will be the busiest day for air travel of 2010. I will be following events closely, and I will probably post something in the morning.

    If you’re not traveling tomorrow, you probably don’t need to read it. I’ll be back to my advocacy work on Monday morning, unless something dramatic happens.

  • http://www.courier-mta.org Sam Varshavchik

    I can’t speak for anyone else, but if the subject matter of some particular blog-ish web site turns somewhere else, and it no longer fits my interests; if I no longer find it interesting; if the new dominant subject matter there doesn’t interest me any more, if I find it boring or otherwise don’t particularly care, then I just stop reading it as often, or perhaps not at all. And I would like to think that this would be a typical, average reaction from a typical, average person.

    What possible reason is there for me to complain and demand that everyone else would stop talking about subject matter I find boring or uninteresting? Who the hell am I, to demand something like this?

    All these voices of discontent against the popular discussion of TSA’s new invasive screening methods look a bit astroturfish to me. Without casting aspersions on anyone in particular, I can’t help but think that it wouldn’t surprise me if many of the voices in opposition of further discussions of TSA-related matters might have some sort of vested interest, or influence, in this subject.

    When, in the past, I no longer found some blog, or a web site in general, no longer interesting, I just moved on, to somewhere else that’s more to my liking. It just never entered my thoughts to start demanding that everyone else would stop talking about stuff that did not interest me as much. That would seem to be rather silly, and full of delusions of self-grandeur. If they wanted to keep talking about something else, well good luck to them and I’ll be moving on. End of story.

    But, anyway, as I stated earlier — I hope that this actually comes to fruition. I always thought that the only way to turn back and stop this power grab is by boycotting air travel. Silly protests and marches at airports; more videos of outlandish TSA behavior, no matter how outrageous it is, is not going to accomplish anything. They just don’t care. Hitting the airlines in their wallets is the only thing that’s going to make a difference.

    If air travel drops off, and the airlines believe that it’s the result of people boycotting the new invasive TSA screening, the airlines have far more clout inside the Beltway than the mere peons who post blog entries and videos on the intertubes. The ruling class does not listen to us, but they’ll listen to the airlines, when their bottom line is threatened.

  • Margery

    Among my friends and colleagues (not a scientific sampling, for sure) the ones who think TSA is doing the right thing are the people who NEVER fly (fear of), those most concerned about the procedures are the ones who are flight crews and frequent travelers. While I can’t say my travel plans are abbreviated by TSA procedures, I certainly find my blood pressure elevated by the issue.

  • http://twitter.com/Marilyn_Res marilyn

    Anyone who thinks the radiation risk from the backscatter scanners is harmless and no worse than the cosmic radiation you’re exposed to during a flight needs to read this review from a molecular biochemist at UC Davis who has serious concerns, especially for children:

    http://myhelicaltryst.blogspot.com/2010/11/tsa-x-ray-backscatter-body-scanner.html

  • Charles

    @Christopher Elliott Thank you so much for your reply. I hope I’m clear that I don’t object to this topic. I agree it is important. I was just concerned about balance. If you did nearly all of the stories in a month on cruises, I’m sure some would think that was unbalanced as well.

    @Sam Varshavchik One of the wonderful things about sites such as these is that they are not a one-way street. Each post becomes a discussion with many people replying, some with widely differing positions. Yes, if a television program I really liked takes a turn that I find uninteresting, I will tune it out. I have no avenue to indicate that they have jumped the shark. But, here we have the chance to indicate if we, in our own humble opinion, feel the focus of the site may have drifted or become too focused, likely on a very temporary basis. Elliott is free to ignore my ramblings if he wishes or can take what I and others say as input. I’m pleased to see he clearly does the latter. He will write what he wishes, but it’s clear he cares what his readers think.

    And yes, I do have a vested interest in the TSA discussion. I want air travel to be safe, both because I fly and because terrorist incidents have much more impact than just on the flight they attack. I’m a scientist and view the scanner safety issue objectively and strongly feel there is plenty of evidence they are safe, so nobody needs to opt-out and have that invasive pat-down.

    Oh, and hitting the airlines in their pockets won’t make a difference. TSA is a government agency. They don’t work for the airlines. I’m sure the airlines have pretty much the same complaints that many members of the general public have already.

  • Sommer Gentry

    @Tom, I’m an Associate Professor of Mathematics. I (used to) travel extensively to attend academic conferences, meet with colleagues, and give invited talks encouraging students to study mathematics, like this one: http://www.maa.org/mathfest/ia.html
    My research uses optimization and graph theory to help patients get kidney transplants by finding matching opportunities for patients with incompatible live kidney donors: http://www.time.com/time/magazine/article/0,9171,1101302,00.html

    But thanks for the putdown on teachers, Tom, that was really classy.

  • http://www.adventuresingoodcompany.com Marian Marbury

    Thanks, Chris, for listening to your posters. It seems to me that if more people bothered to share with bloggers what they thought they were and weren’t covering appropriately, instead of just moving on as Sam suggests, then blogs have really fulfilled their purpose.

    Wow, Sommer, great work!! Travel on!

  • Jerry C.

    Don’t see a real problem. Passing from St. Petersburg to Seattle, changing planes in Amsterdam. I was subjected to patdown, & the wife to the body scan & patdown.
    Better safe than sorry! Especially travelling & seeing who’s out there.

  • Dave

    @Sommer: Congrats on a fine career! Like Tom, when I read “teacher” I thought of K-12, and idly wondered the same thing, though surely some people have trust funds or win the lottery. I would call you a professor, not a teacher, but I suppose the word teacher can extend to what you do. I don’t think Tom put down teachers – most believe themselves to be underpaid.

  • Susan

    I will travel about the same amount as this year, which isn’t a whole lot. This is for a couple of reasons: 1. my employer is paying for us to do only regional or local conferences and webinars. 2. I’m tightening my finances in a number of ways, and cutting out most of my travel is a relatively painless way to to this. 3. I’m getting really tired of airlines, hotels, and the rental car business sticking it to consumers with hidden fees, overbooking, providing poor service, and the TSA is just another straw. When vacationing is more stressful than not, It’s time to reconsider.

  • http://AmateurTraveler.com Chris (Amateur Traveler)

    I think it will be sad if people decide not to travel because of fears of the TSA treatment. In over 50,000 miles of travel last year I was never treated poorly by TSA staff.

  • John

    Chris,
    Reading your blog at this point is like watching Glen Beck, its nothing more then hot air and fear mongering. I am currently sitting at Logan Airport, just have gone through security, where Its normal as ever. I saw somebody try to opt out, only to be told they are not using the backscatter, as they alternate between the two machines. Go back to mediating cases, which is why I always like to read your blog, and stop hindering national security.

  • Sommer Gentry

    I retract my snark on Tom’s comment. I’m sure he didn’t mean any harm. I’m just getting overly sensitive from hearing people tell me, “If you don’t like it, don’t fly.” (I know Tom didn’t say that.) Flying is an essential part of many people’s professional and personal lives.

  • Carrie Charney

    Not having a pacemaker or other lifesaving device, I will go through a magnetic scanner. Having had more than my fair share of radiation as a child, I will not go into a backscatter machine. Thus far, in my 60K miles of flying this year, I have not encountered any of the invasive procedures. So, of course, it is business, or rather, leisure flying as usual for me. I’m certain my day of reckoning will come soon.

    If I want to see my grandchildren as well as the rest of the world, I will keep flying. I have joined the CTA and the ACLU because I feel it important that they fight for sane methods in an insane world. My husband doesn’t fly, period. He stopped years ago and will drive 2400 miles to see our grandchildren 2x a year. (We are both retired.) He will succumb neither to the TSA nor to the airlines, who will make him pay through the nose should he change his mind after buying a ticket. (Those US road trips in our RV can be pretty good!)

  • Traveler

    @Charles: Reminds me of back in the early 70s, when it seemed like nearly all of the front page stories in the major newspapers were about Watergate. And I was, like, Come on, guys! Stop pushing your political agenda! It was all spin. Why couldn’t they go back to reporting real news? I mean, sure, I guess it was important and all, but why did it have to dominate the papers?

  • George F Mohn

    Full-body scanning and groping will indeed reduce the amount of flying but not directly. Instead, it will merely combine with the perceived levels of all other risks and unpleasantness to persuade ever more people that using some other means of travel (or just staying home) is better than flying for a given trip.

    I can remember when the only people that did not look forward to the romance and excitement of flying were people who were actually afraid to fly. Now, someone who said he or she enjoyed the flight (at least economy class flight) itself would be looked at strangely. Flying is just work. Scanning and groping is just more unpleasantness.

  • Jack

    I haven’t flown since the new measures have been instituted. But I have a prosthetic knee (total replacement 2 years ago) so I have to get patted down each time. I will opt out of the scanners as I don’t trust what the govt. says about the possible radiation exposure. And even if I did go through the scanner, I’d still get the pat down to make sure I was not trying to bring something nefarious on a plane. With that said I have to admit I have never had trouble with the TSA as they have been very professional about the body search.

    What I am sick of is the poor treatment by gate agents and ticket takers. Mean…rude…no respect for their customers. Because of that I only fly when absolutely necessary . Recently I was returning home from Reno, NV. and when I showed the “desk clerk” agent my e-ticket printout he literally “‘threw it back at me saying it was not valid and I had to pay full fare. It went back and forth for a few minutes until he finally agreed it was a good e-ticket and “threw” it back at me again. Because of these types of behavior I will fly only when there is no other way or a family emergency.

  • http://www.meetup.com/National-Boycott-of-Airline-Travel-2011/ Estelle Edwards

    WE NEED TO ORGANIZE A MASSIVE BOYCOTT THAT WILL MAKE THE AIRLINES LOSE MONEY NEXT YEAR. I HAVE A TARGET DATE(S) IN MIND. PLEASE JOIN MY NEW MEETUP GROUP: NATIONAL BOYCOTT OF AIRLINE TRAVEL 2011. THERE IS NO CHARGE, NO DUES FOR THIS MEETUP. I AM NOT THE ONLY ONE WHO HAS THE BOYCOTT IDEA. IT IS GAINING STEAM. I AM LOOKING FOR PARTICIPATION FROM ALL ACROSS THE COUNTRY. WE NEED TO MAKE THE AIRPORTS EMPTY NEXT YEAR SO WE CAN SEND THIS MESSAGE TO WAHSINGTON: GET RID OF THE TSA; REPEAL THE PATRIOT ACT; DISBAND HOMELAND SECURITY AND FEMA. VISIT THE LINK BELOW.

    http://www.meetup.com/National-Boycott-of-Airline-Travel-2011/

  • http://www.tailracemarina.com/our_slips.html Emy @ Lake Wylie Marinas

    I think we have to fully cooperate with the security screening. This is one part of saving the country.

  • http://www.clarkecomputer.com Charles Clarke

    It’s interesting to me that in the article Chris says “Some travelers say security screenings aren’t a factor at all.” and talks about Monica Lynn Kennedy brushing off TSA troubles and intends to travel more next year. But then he says she really only plans on flying once and the quote from her is
    “It’s only a 13-hour drive to Orlando,”

    Am I the only one that would fly instead of driving for 13 hours unless I plan on spending a couple of weeks or more in a place? Seems like she’s really saying that the hassle factor of flying is enough to make a 13 hour drive look reasonable.

    As for the main topic of the post, I think most of the uptick in travel business is business, not personal and that those who aren’t flying due to TSA’s policies are, so far, noise to the signal of the economic upturn. As more and more folks are subject to more intrusive screening, not just possibly subject to it(my girlfriend has had 1 enhanced pat down out of about 25 flights since they started them, so a lot of folks probably haven’t been subject to one themself, only the delays), I think we will see more folks that can choose to avoid it if possible. Those who can’t avoid it will grin and bare it(pun intended).

  • http://profile.yahoo.com/NN5DDO5DDY46AHVIPKTPA7VDXM Earleen

    Not nearly as tiresome as the TSA’s penchant for blatantly lying to the public. Pistole told CNN that only passengers who opt-out get the pat-downs. Blatant lie. Especially given that the aluminum business cards girl in the video had already been through the scanner before having a stranger’s hands run through her hair and down her pants.

  • aal Dorothy

    I think it is the TSA that is doing the fear-mongering. I hate to think what would happen if some terrorist developed a tampon bomb or a suppository bomb. Israel does not porno-scan or grope and they have far greater security concerns. They use PROFESSIONALS. Not minimum wage bullies. I have only flown twice in the last four years. It has been more than 2 years since the last time. And that really was the last time. I wonder if there are any believable figures on the number of people that have stopped flying because of TSA?
    Dorothy