Spirit Airlines to charge for carry-on bags

Calling it the “next phase” of unbundling, Spirit Airlines a few hours ago announced that it would begin charging passengers for carry-on luggage. Seriously.

From the release:

In order to continue reducing fares even further and offering customers the option of paying only for the services they want and use rather than subsidizing the choices of others, the low fare industry innovator is … progressing to the next phase of unbundling with the introduction of a charge to carry on a bag and be boarded first onto the airplane.

The fee applies to carry-ons placed in overhead bins; personal items that fit under the seat are still free. With this move, Spirit becomes the first American airline to charge for carry-on bags.

Spirit’s actions are likely to restart the debate over what’s included in your airline ticket, a subject I discussed at length in last Sunday’s Washington Post column. So far, the government has taken a “hands-off” approach, refusing to tell airlines what services they must offer.

But has Spirit gone too far?

The press release cleverly spins the issue by saying the airline has reduced some of its bag fees and fares. Members of Spirit’s $9 Fare Club who pre-reserve their carry-on bag in advance online receive a $10 discount, compared to non-members and pay only $20 for their carry-on, according to the airline. In addition, checked bag fees for $9 Fare Club members are being cut to $15 for domestic flights and $20 for international flights, both a $10 savings compared to non-members, says the airline.

The new prices will be available for purchase by July 1, 2010, for travel August 1, 2010 and beyond.

Spirit’s Chief Operating Officer Ken McKenzie offered this explanation:

In addition to lowering fares even further, this will reduce the number of carry-on bags, which will improve inflight safety and efficiency by speeding up the boarding and deplaning process, all of which ultimately improve the overall customer experience. Bring less; pay less. It’s simple.

McKenzie is suggesting that passengers asked for these changes. That’s nonsense. I don’t know of anyone who wanted to pay for a carry-on bag. What’s worse, I hear echoes of this when I speak with people at the Transportation Department: You should only have to pay for what you use.

How far can they take that line of reasoning? All the way to the pay toilets?

I’m not the only one who has a problem with this new pricing scheme. My colleague Jared Blank of the blog Online Travel Review suggests Spirit is lying to its customers:

My problem is that you no longer know how much the trip is going to cost. And that is deceptive. It’s only a matter of time (I hope) before the FTC steps in and puts an end to this, because Spirit has gone where I feared some airline would go: you can advertise the fare as being free, when the trip actually costs $140. Maybe I should just blame the FTC for allowing it to get to this point in the first place.

It’s really too bad. Spirit used to be a great little carrier, as I’ve noted in the past. It has some terrific employees.

But this is just outrageous.

(Photo: Vidiot/Flickr Creative Commons)

  • tina

    I fly no where. I drive unless my company is paying for the ride. And with this companies are definately going to be re-thinking business travel. They already have enough reimbursements to cover. More power to telecommuting and webex!!!!! I love telecommuting. Been doing it for three years now and it is fantastic. Saves my company tons of cash. The only downside is I tend to work 12 hours a day because I can be so much more productive.

  • Steve

    Kathy, that’s interesting…I never knew that. I’d be annoyed to eat at a restaurant that separated those things out because I just assume that a business is going to factor their operating costs into the prices of what they sell, rather than quoting me a price and then tacking on a surcharge on top of that. But I guess it’s a difference in customs; as the blog entry you posted points out, some people come to this country and think it’s ridiculous that the restaurant doesn’t pay its employees enough, so customers have to tip!

    Carver, you’re right that ultimately everyone has their own idea about where to draw the line. As I’ve said before in the debates over checked bag fees, I don’t like it when mandatory fees aren’t quoted in the base price; I guess by my own definition I have to be at least partially okay with Spirit’s fee for carry-ons, since it’s not technically required that you pay it – you can always travel with no luggage at all, though that’s totally impractical for 99% of trips.

  • Bill

    It would have been good if they just stop people from using up more than their fair share of cabin space.

    If they are going to charge for “carry on bags”, I wonder who is going to pay for the grouchy stewardesses (and yes, I did use that word).

  • Ed

    If I only inhale and exhale 2-3 times per minute, can I get a discount on the amount of oxygen I’m using?

  • http://http/aol.com barbie45

    Maybe it is my imagination but I never seen any airline on this site that has not received some person who swears that they will never use that particular airline again. With all the complaints lodged against practically all of them, I have not seen one go bust so far in the USA.

  • Ann

    Fantastic idea! If people want the convenience of carry-ons and the peace of mind of not losing their luggage, they should pay for it. This is what airlines should have done in the first place instead of charging for checked bags.

  • Kristin

    And this is why I fly Southwest.

  • Kathleen

    If the fees truly were rock-bottom and then they added on all of the luggage fees, it would be worth it (as we all Fed-Ex our luggage – and it arrives on time!)…because then we would be paying low fares. As it is, I suspect that fares will remain around $300 and the baggage fees will be mere add-ons.

    I too agree with Chri that if they are going to call it unbundling, then it should indeed work that way, as you are offered a choice to build your fee from the ground up or to deconstruct the fee from full-fare to your a la carte choice. Otherwise, we’re just getting fleeced again.

  • Brad

    Chris,

    This might be a dumb question, but as I was sitting here telling my wife about this, she said, do purses and shopping bags (food from airport stands, etc.) count as carry-on? I then posed a far more interesting one — what about diaper bags! If airlines are charging for those, I’m not sure how much more a pleasant experience flights will be…

  • April

    Actually Kathy, the cover charge in Europe, is by no means excessively widespread, and is to cover the bread/butter, amuse (or little tidbit) that the chef offers, etc. Things that we take for granted here in the states.

    None the less, this is the most ridiculous thing I have heard this week. It’s going to backfire on them. Because it’ll add at least $90 to a roundtrip ticket for many people.

  • April

    On another note, why do I have to pay for a bag, when the obese person next to me can take up half of my seat, and not be charged extra because they are protected by the ADA? Oi ve.

  • Jake

    Since they’re charging for both carry on and checked bags now, and pretty much everyone agrees that one OR the other is a requirement for travel, they’d score big PR points by dropping fees for both and simply raising their fares by the average of the two. Of course, then the base fare would be ranked lower in the search results…so *ahem* honesty would come at a cost.

  • http://johnnyvagabond.com/ Johnny Vagabond

    Next, they’ll be charging for air…

  • Lisa S

    To echo others’ sentiments: This is why I fly Southwest, the one and only “low fare industry innovator.” I’ve never flown Spirit and certainly don’t intend to now. Not going to stop, Barbie45, just never going to start.

    While I don’t think the DOT has the right to say what must be included in the price, I do believe DOT has the responsibility to insist that all the possible surcharges must be listed on the same page as the fares so that people are able to make accurate price comparisons and are sure they know how much they will be charged. I have flown British airlines (not BA) that basically offer free flights. However, once you add in taxes and other surcharges, the flights were never less than 70 pounds for trips within the UK. However, one did know ahead of time how much the flight would cost. It just took about 4 screens to get there and how had to login before you got to the real price. I would like to see the DOT require all pricing to be listed on the same web page. The surcharges could be to the side of the fares.

  • Alac Marshall

    Sorry for being off topic a bit, but the more posts I read about the sorry state of the airline industry, the more I want to drive.

    Although I don’t own RV (like some believe), it is still more fun and relaxing to drive my SUV cross country with a 2 & 5 year old then stepping into an airport and onto a plane.

    Chris, looking forward to seeing you out west this summer. The recent picture of the “crossroad” on your other Prime article reminded me of a drive through New Mexico. I will have to tell you about it sometime.

  • Mike

    Eventually someone will file a class action lawsuit against the airlines for this. They claim they are “unbundling” when all they are doing is adding a new cost to the top. If the airlines were required to turn over all documentation I would suspect that the prices would be shown to have never been reduced by one penny because of these additional add on charges. Could you inagine the jury award on a lawsuit consisting of millions of people?

    To be true unbundling, they need to do as someone suggested and quote a full price fair, then allow the user to “unbundle” the package and remove things they do not wish to have and lower their price accordingly.

    Oh, and if the airline does not want to offer people a toilet without charging then I am sure someone on the first day this goes into effect will relieve themselves in the seat or in an empty water bottle. I would also imagine that Congree would quickly pass a law making certain items a manditory part of the ticket. (Do you wnt a veteran pilot, or an experienced captain for $10 more a ticket? lol)

  • Mike

    I spoke with a friend who lives in Florida and flys Spirit as well as others. He will no longer use Spirit as he always has a carry on and it effectively raises his cost by $90 per round trip. I don’t fly Spirit and never will.

    The simple solution, admittedly difficult since organizing people to protest is difficult, is for no one to fly Spirit for a week. Airlines need daily cash flow. A week with no cash flow would be a problem. Money talks. What we need to a lot of people to write Spirit and let them know. There are numerous other carriers with competitive fares on Spirit’s routes.

    I wonder if Spirit, or some consumer group, will actually track boarding and deplaning times to see just how much of a savings in time having the charge in place results in. I’d bet it’s minimal. Plus I’ll bet the wait to get your back at the carousel will now be longer.

    What we need is more anger, more outrage, and more vocal objections to the corporate office.

  • Greg Zabolocky

    If this actually takes effect, it’ll be R.I.P for Spirit Airlines

  • Jon

    I hate that I’m saying this, because I *never* check baggage and only take hand luggage, but I have to agree with this. It makes much more sense than charging for checked baggage. Boarding times will be faster at least, that’s for sure. Also, airlines never enforce the carry-on size and quanity limits. I have seen people carry-on 4 bags, one of which was nearly normal suitcase-sized. Thus the people boarding last have no room for their carry-ons. You pay for the space you take up in the seat, why not for what you take up in the overhead bins?

  • Dale

    How long before we all simply have to get on a scale and pay by the pound hauled? That is the model for FedEx and UPS.

  • John

    Most of you are going to complain about this but in the end, people will still fly Spirit. And guess what, they’ve consitently made money over the last few years using their ultra nickel and diming model.

  • Shari

    I haven’t had the misfortune of flying Spirit, and I’ll make sure that it stays that way. The list of airlines that I refuse to fly on grows.

    For the couple of you whining about airline profits, no one here is saying that they shouldn’t make a profit. But even in business there are ethics. We don’t always see them, but we sure notice the lack of them. Spirit here is gleefully jumping over the line of throwing right and wrong out the window, and we shouldn’t be congratulating them or supporting them.

  • http://http/aol barbie45

    Shari, sorry to tell you that Rynair has instituted a carry on charge, and also a fee for toilet use -pound about a dollar fifty or a euro . I heard Jet Blue might consider the carry on charge.

  • Carver

    @Mike

    Sorry, there is nothing remotely illegal about a la carte pricing. Whether you call it unbundling or not. So, no class actions likely.

    @Shari

    What’e unethical about these charges? They may annoy the crap out of us, but there is no ethical precept that is being violated as long as the fees are adequately disclosed so that no one is mislead as to what is being charged. Annoying and unethical aren’t the same.

  • larry

    John, I love Spirit, but how do you know they have made money. Spirit is a privately held company and as such, they do not have to release their financial. statements.

  • Mary Graham

    The airline(s) who DOESN’T do this will get all the business. What a novel idea! An airline who advertises “we’re not selling you out, we’re aren’t like THEM.” Who does that now, Jet Blue and Southwest? They should continue along these lines with a line like “Remember the old days, when you everything was included in your ticket price?” They’ll make money taking all the customers away from the thieves!

  • Bobberman

    AND NOW, THEY ARE GOING TO SCREW US with the carry-on. If they get away with it, no doubt other carriers will follow. It is amazing to me that all of you who continue to get screwed, ripped-off and other wise treated like trash, apparently have not been able to see the broader picture of what is happening across the whole breadth and width of mainline commercial aviation. And it’s our own fault for letting it happen.
    IF YOU THINK ABOUT all of the many economic categories which constitute the American flying public, a collage starts to emerge in relation to who complains about a given situation and the degree in which they perceive of, or are in fact being cheated and generally treated badly by not only Spirit Air, but also in every single instance of shoddy treatment with every major U.S. air carrier today. Yes, a segment of our society has “Walmart mentality”, but it is certainly small, and most of those folks, I would wager, have very limited resources and of necessity will try to ’save a buck’ when flying is their main, or only, option. Additionally, with todays sorry economy, more and more of us are having to go for the cheapest possible, or not go at all.
    GENERALLY, THOUGH, I would think that most of us who fly occasionally are in the majority of, as a guess, 80% of the ‘middle class’ flying public. We fly coach for the most part, try to get the cheapest rate but will pay a bit extra as our situation might benefit, e.g. in my own case, I will fly to Europe this year on Iceland Air, even though it takes longer and is a bit higher priced than a more direct flight with Delta ($850 two years ago, now $1100) because, I try to stay away from the Airbus – “if it ain’t Boeing, I ain’t going” – after having been associated with the aviation industry for close to 50 years, I do not trust the Airbus computerized fly-by-wire system (ironic that so much of our U.S. commercial fleet is European built, even our Coast Guard flies mostly French built and has contracted to re-fleet with Spanish built in 2015). Also, Iceland Air personnel are friendly and efficient and the whole experience is generally more pleasant than with any U.S. air carrier I’ve tried, and that’s most.
    THE MAJORITY OF US FLY HERE AND THERE, the kids off to see Grandma, visit family, take the 3 day special to Vegas, vacation to Paris or Bahamas, on occasion, and mostly coach. We endure the misery and necessity of long lines, security check-in, having to now pay for all checked bags, snotty agents, delays, missed connections, lost bags, ill-mannered flight attendants, little food, over priced on-board drinks, stuffy air and cramped seating, and now soon to pay for carry-on, with talk in the air of charging for restroom use – where will it end? And for most of us, it’s not something we do very often, but it’s a large number of us that comprise that 80%, often or not.
    SOME OF US TAKE THE TIME to get on these sites, these blogs, and complain about all of the crap that the airlines dump on us. But only SOME of us, most don’t. And those that complain here or on other sites could have just as easily sent an email to their reps in Congress or the Senate. We could form better coalitions for flyers rights. There is http://www.flyersrights.org which focuses mainly on ‘tarmac delays’ and did help in getting voluntary implementation of minimums – a real law not getting passed when it was cut off at the knees by the lobbyists – and in any case reporting and compliance only works with the airlines that wish to provide information for public dissemination. Spirit Air does not participate and is not listed. The main point is, we, the great majority, if we could come together, have the power to initiate laws and regulations and fair treatment policies, past the airline objections and threats of raised fees, past the lobbyists. But we don’t, and we won’t, because we are – too busy, and apathetic. And the airlines and the lobbyists know this. That we are getting screwed, we have only ourselves to blame.
    SO, WHILE WE CONTINUE TO WHINE and moan on blog sites and to individual airlines, to no avail, the airlines will continue to pull us around by the short hairs. And make no mistake, no matter how short your short hairs are, they will get you anyway, sooner or later, more and more. Now, with Spirit Air charging for carry-on, it is just one more step in the passenger airlines march towards making air travel even more of an expensive and miserable mode of travel than it now is, and, they don’t give a hoot – that is, for most of us, but not all of us…
    FIRST CLASS DON’T WHINE. Not on these sites in any case. If you take a good look around, as I have, read all of the various complaints about almost every U.S. air carrier, you will not be able to identify a single complaint coming from someone who flew business or first class. Especially first class. Now, of course those who can afford to travel first class get a much nicer deal – broad seats, tons of leg room, no charge for food, drinks, pillows & blankets etc., etc., and as well they should for 200 to 300% more than coach class for a ticket. More power to those who can afford it, you get what you pay for and all that. And while this inflated cost must also include an unwritten offer of ‘better treatment’, does that translate into extra deference and pointed individual respect? Of course it does, money talks and those who can afford it are assumed to be not only IN first class, but also OF first class – they must be better people than the cattle in the back. Ever heard of “asmallworld.net”?
    I DON’T WANT TO SOUND LIKE A SOCIALIST, but if you can afford to pay $3700 instead of $1100 for the same flight, then I think you could afford to sue the hell out of an airline if they mistreated you, not to mention how a given wealthy/celebrity/influential individual could affect how poor publicity might come to bear on this. So no matter how hard you look, you won’t find a First Class complaint posting on any of these sites. Consequently, and unfortunately the conclusion we can take from this is, First Class passengers posses inherent ad hoc rights bestowed by the airline on the basis of real or supposed wealth and/or individual importance – and not to be confused with the extra amenities of their surroundings, IT’S PERSONAL. The unfortunate part of this is that those of us in Coach Class are generally assumed to be of Low Class, as least financially, and therefore cannot assume to receive more than a semblance of deference or personal respect as compared to those in First Class.
    BEYOND BASIC FEDERAL REGULATIONS, those who fly Coach Class HAVE NO RIGHTS. Take the example of the flight attendant screaming at a mother because her child made too much noise, or hollering at the owner of a dog because it barked once. Think that would happen it they were in First Class? Not on your life. From the moment you step up to the counter to buy a basic Coach Class ticket you are assumed to be in a class not worthy of any more than basic tolerance, bordering intolerance. You do not have enough money and are not important enough to pose a threat due to any airline impositions you may incur. Are the airlines and their personnel deliberately mean, nasty and rude with Coach Class travelers? No, of course not, but in relation to First Class, they don’t really care all that much, and it happens all too often. Remembering, that beyond the basic rules and regulations of the Government, YOU HAVE NO RIGHTS, and very little if any recourse when being treated badly on a personal basis.
    FEAR, THE AIRLINE TRUMP CARD, and we all know it’s there, hovering around us, and if played by some dirt bag flight attendant, big trouble. They can scream at us, ignore us, say rude and unpleasant things, with almost total impunity. But try screaming back at them, try ‘making a fuss’, even if you’re in the right, and you risk being labeled an ‘unruly passenger’ a ‘trouble maker’, with the possibility of getting kicked off the plane and having to answer to the police, or worse, the dreaded Homeland Security. These glorified ‘attendants’ posses way too much power, and they know it. In Coach Class you are automatically considered dirt if you come into any kind of confrontation, automatically, by the attendant and by the authorities. And, counting on your fellow passengers to back you up is a no-starter, we are all under the power of the FEAR FACTOR and I’d be very surprised if a witness would have the courage to step forward to back-up any wrong done to a fellow passenger. If you are in coach, then you do not have any power. YOU HAVE NO RIGHTS!
    THE STINKING WEALTHY will continue to fly First Class and don’t give a damn about those in Coach – and it’s true, they do not want your lower class carry-on touching their Gucci. The filthy stinking rich 2% usually fly on private jets, and in any case care even less. Inequities, mistreatment, rudeness and underhanded ploys to skin an extra buck from Coach Class by the airlines will continue and intensify, without opposition it would seem. Do not doubt, that while the whole real scenario of the airlines seeing us as just a bunch of low-life cattle will never get written in company policy, it is, and we are, in any case, talked about in precisely those terms of derision, behind closed doors.
    U.S. AIRLINE COMPANIES ARE OUT OF CONTROL, and it’s only going to get worse. No one seems ready to stop them from simply taking the middle class occasional flyer to the cleaners, ‘dollar-ing’ us to the breaking point. The executives continue to receive huge bonuses and hefty bail-out packages and the wealthy just go, ‘ho-hum’. So, all of you Coach Class hobo’s can just bite the bullet if you can’t find a way to coalesce in a way that might generate a realistic and comprehensive flyers bill of rights – or, you could try to save up for a First Class ticket. Vent your anger and frustration on blogs and sites such as this if it makes you feel better, but it doesn’t count for spit.

  • Helen

    well, as of today…we know that Ryan air will charge for use of toilets…with coin-doors…
    plus, they may remove 2 toilet-compartments to add seats..

  • Christopher Elliott

    @Alac Marshall, I’m looking forward to hearing your story. I think my readers might be interested in reading about it, too.

    Our kids are about the same age. I’m sure they’d enjoy each other’s company.

  • Carver

    @bobberman

    You make a lot of valid points. Too bad they are obscured by class warefare ranting and a voluminous post.

    You are right about one thing. People who fly first class tend not to complain on this blog. However, people who fly first class are often the loudest complainers. If you don’t believe me, just wander over to Flyertalk.com. People complain about not getting a pre-flight glass of water; the flight attendant serving from the back instead of the front, and other little crap.

    The other issue I have is that unfortunately, the airlines have discovered the leisure travelers are very price sensitive. Many simply book the cheapest flight. That’s why we have the race to the bottom.

  • Alac Marshall

    @Chris, it is a long unfortunate story, but I agree that your readers might be interested in reading about it. The kids have been hinting that they are in need of a quick trip to Disney. Once we settle on a date, we could stop by and see you since you live so close to the Mouse.

    I agree that our kids would have fun together.

  • Bobberman

    @CARVER
    Define “voluminous”. I was not aware of any defined or assumed limits for postings. And I do apologize for my points being ‘obscured by class warfare ranting’. It’s unfortunate that my valid points may have been obscured by this, but mostly I’m sorry that you interpret my class warfare statements as “ranting”, because my very strong personal beliefs are solidly based in a real, right-from-the-gut need for a declaration of class warfare. While one may think “ranting”, another may think “fervent”. Admittedly though, I probably over-mixed a brew of – charging for carry-on, with – spread the wealth, you bastards.

    And you’re dead-on about the wealthy being the most prolific complainers. My cousin is Head of Maintenance for a huge, private, gated golf community a bit north of Phoenix (initial membership is $185K) and I’ve toured the area with him. Oy! The stories I could tell.

    But to keep from ranting on I will end with this: I’m a middle-class 66 y.o. retired guy who will naturally try to score the best all around deal, and sometimes this means that cheapest works fine, and sometimes I’ll pay a bit more if I can afford it. Isn’t this how it has always worked for most of us?

  • http://http/aol.com barbie45

    Bobberman , the infant and his mother were removed from Southwest because despite several attempts by numerous flight attendants to calm the infant down, the required flight announcement could not be heard. The parent was financially rewarded and later flown to her destination. That flight attendant backed by her captain was a very brave person knowing the parent complaints that would follow her decision. Also yoursocialist attitude is a bit passe.

  • Bobberman

    @barbie45
    You couldn’t get it more wrong, “Barbie Girl”. I lived 21 years in the “Socialist Democracy” of Denmark. Most americans, even those who are just a little bit Liberal minded, would find it difficult putting up with the loss of some basic freedoms inherent in that system of overwhelming government control. I think Denmark is for screaming Liberals who are willing to give up those rights as long as they are protected and coddled. Not really a true American mentality. I did not enjoy living there, but because of a loyalty to my son, I bit the bullet until we could get back to U.S. some three years ago.

    Am I a bit Socialist? Yes I am. I am also a firm advocate of government staying out of my personal life and our right to retain full basic and inherent freedoms. I support the 2nd Amendment and the NRA. I also support a Health Care system that offers equal care to ALL without undue imposition from the government – I’d be glad to pay more taxes to see it happen as long as it is governed by ‘We The People’, and not the insurance companies and special interest/lobbyists. The fact that this country has become a Plutocracy has nothing to do with a “socialist attitude”, it is simply a fact of life, and it causes great harm to our country, day by day. If the likes of Murdoch and Limbaugh were to die tomorrow, it would be a small start at recovery.

    Screaming baby is just one little story out of all the actual horror stories we can read about here and elsewhere. That kid must have had the lungs of Pavarotti in order to drown out such a large PA area. I get the impression from your posts that you might be a biased supporter of the airlines – they do no wrong. Hey?

    I have now answered your post as a whole, and tried to avoid being selective in answering out of context, or only to those parts that support my agenda, and I think I got most of the punctuation and structure right. I tried.

    BTW, my British friend in Denmark has vowed to start an anti-Ryanair Facebook Group – “Let’s Piss In The Aisle”.

  • Shari

    @ Barbie – You won’t find me flying on Ryan Air. I walk the walk – I refuse to support businesses that take practices too far. I don’t fly on airlines that have outrageous policies, I don’t fill up at gas stations that charge me to use a credit card, I avoid hotels that have poor service and ridiculous surcharges. It’s not ok, and they’re not going to be rewarded by me for doing something they shouldn’t be doing.

    @ Carver – I’m sure you and I will disagree with this, but from my point of view, there are a number of basic things that should be included in the price of my ticket – a basic level of decency and politeness, an expectation to arrive safely, the ability to use the restroom, the availability of water/liquid, and a suitcase. I don’t travel naked, do you? Do you buy everything at your destination? On your business trip, can you fit everything that you need in one bag, including your laptop, change(s) of clothing, toiletries, chargers for your cell phone and laptop, etc? For a long time, many people here on the board have been saying that one carry on and one personal item are all that we travelers should need. Take away the carry on and what do you have? You have your laptop case. Your purse. Maybe your backpack. Nothing large. *That’s* what a personal item is. Of course people can pack some clothes and toiletries, but it’s looney to expect that everything that one needs is going to fit in a personal item, and it’s unrealistic to say “Oh, clothes aren’t a basic need, you shouldn’t expect to be able to carry on a bag.” Perhaps thinking that clothes aren’t needed isn’t unethical, but it’s certainly on a slippery slope, and the next step, charging for toilets or water, *is* unethical, especially on longer flights.

  • William Brown

    The following is quoted from Spirit’s website with my notations in [brackets].

    To our valued customers,
    We have all seen how carry-on baggage has gotten out of control. Longer security lines and boarding process, [It is the new TSA rules holing up the lines, not the carry on baggage] injuries due to overcrowded overhead bins, delayed flights and passenger frustration has become commonplace.
    At Spirit, we are always looking for new ways to save you money and improve the customer experience. We recently announced our latest innovation, which is designed to relieve the carry-on crisis, saving you time and money.
    Our solution to the carry-on crisis:
    1. Lowered fares
    2. Lower checked bag fees
    3. Give everyone a free personal item allowance
    4. Allow customers to carry on an additional bag for a fee and give them priority boarding so they have time and space to stow their extra bag [So, if all passengers purportedly PAY the overhead baggage fee on a particular flight, they ALL have priority boarding?]
    Everyone Wins!
    1. We expect total prices to be lower
    2. Security lines will move faster [Spirit’s Golden Idea no more speeds ANT TSA line up as ALL passengers from ALL airlines pass through the same point!]
    3. The boarding process will be smoother [ Th passengers that DID pay the overhead bin fee still hold up the same boarding processes.]
    4. Deplaning will be faster
    5. Passenger and employee safety is improved with less over-stuffed bins [The ONLY thing fatter is Spirit’s pocket.]
    What to expect for travel after August 1st:
    1. We have introduced FUEL ONLY™ fares available to our $9 Fare Club members** that are equal to the cost of fuel, each way, plus taxes and fees*, based on a roundtrip purchase and roundtrip travel is required. If you are not already a member, click here to join.
    2. We have lowered checked bag fees for $9 Fare Club members. A family of four checking four bags round-trip will save $80. [What is NOT stated is that the family of four pay an additional $150 R/T for the tickets for baggage alone fees]. Double the cost of being a $9 Fare Club member. Another reason to join now. Click here to join. Click here for more detailed information about baggage fees.
    3. You can bring a FREE personal item onboard, such as a purse, briefcase, backpack or laptop computer. Other exceptions are: assistive devices, medicine, umbrella, outer garments (coats, hats, wraps), camera, car seat/stroller, infant diaper bag, reading material for the flight, or food for immediate consumption. Click here for more detailed information about baggage fees.
    4. If you choose to bring an extra carry-on bag, you may do so for $20 if purchased online as a $9 Fare Club member or $30 online, at the airport ticket counter or kiosk for non-members. If you choose to wait until the gate to pay, the fee will be $45 which is not preferred since it will slow the boarding process. Click here for more detailed information about baggage fees.
    5. Shorter, faster security and boarding lines. Less frustration while boarding and deplaning. Fewer delays. [It’s not frusttating to me, because I will no longer FLY Spirit, PERIOD!].
    6. Happier customers that pay less! [I would like to see the purported “HAPPY” customers].
    See you onboard soon! We’ll keep working to improve your experience and lower your fare. [In your dreams].