Once you got involved, things moved very quickly. A AAA representative was on the phone with me three or four times that afternoon, confirming various pieces of information, and called back Friday morning saying he was overnighting the check as soon as it was processed, and we should have it by Tuesday.
All in all, the people who contacted me where very professional, and very concerned with making sure the problem was taken care of, and in a timely fashion.
I’d like to think that’s the way AAA does business in general, but I know from experience once you get involved … so thank you VERY much for all of your help.
I think Stark’s mother would have gotten the problem fixed eventually, but I’m grateful to AAA for making it sooner rather than later.