No cheapo hotel: fees double price of “discounted” hotel room

By | June 26th, 2009

If this isn’t a bait-and-switch, I don’t know what is. Jonathan Yarmis thought he was getting a $375 a night room rate at the Hotel Bauer in Venice, marked down from $537.

But the Web site offering the deal, Cheapostay.com, wasn’t telling the whole story. It waited until the end — the final booking screen — to reveal the true price.


ishot-2

Yarmis isn’t happy.

Talk about hidden fees! The fees are more than the cost of the room.

I thought I’d call Cheapo just to see what’s going on. After over 45 minutes on hold, they dropped the call.

Shouldn’t this kind of pricing be illegal?



We want your feedback. Your opinion is important to us. Here's how you can share your thoughts:
  • Send us a letter to the editor. We'll publish your most thoughtful missives in our daily newsletter or in an upcoming post.
  • Leave a message on one of our social networks. We have an active Facebook page, a LinkedIn presence and a Twitter account. Every story on this site is posted on those channels. The conversation ranges from completely unmoderated (Twitter) to moderated (Facebook and LinkedIn).
  • Post a question to our help forums or ask our advocates for a hand through our assistance intake form. Please note that our help forum is not a place for debate. It's there primarily to assist readers with a consumer problem.
  • If you have a news tip or want to report an error or omission, you can email the site publisher directly. You may also contact the post's author directly. Contact information is in the author tagline.