I love New York in January — how about you?

By | January 25th, 2012

It was inevitable. Sooner or later, I knew I’d have to come back to New York. So here I am!

This is a multi-purpose whirlwind tour. First, I accepted a longstanding invitation to visit the Bryant Park Hotel, and I have to say, I’m pretty impressed. Bryant Park is one of my favorite neighborhoods in Manhattan, and they even have ice skating across the street from this place. Look for more updates on Twitter.

I’m also here to get the word out about Scammed. The next three days are jampacked with media visits. If you haven’t ordered this book yet, you’re missing out in a big way. I reveal the secret ways big companies are taking advantage of you and insider strategies for making sure you don’t get scammed by them — whether you’re booking a flight or buying a TV. You won’t read these valuable insights anywhere else.

By the way, if I miss you on this visit, no worries — we’ll be back in the Big Apple really soon.

I’d like to give a big shout-out to our friends and long-time underwriters at Cheapflights.com. If you’re looking for the best price on an airfare, you should go there. Why? Because they believe in customer service, and they’re willing to support a site that promotes it. Thank you, Cheapflights!


This week, we’ve already seen a lot of action, but I wanted to draw your attention to Josh Floyd’s Is this a scam? feature, which puts foreign exchange fees in its crosshairs today. Also, I take the TSA to task for saying it has “zero tolerance” for thieves. (The HuffPo version went off the charts in the comments section. Way to go, Arianna!)

Related story:   U.S. Immigration agents gone wild in Minneapolis

Also …

• My Washington Post column on the Costa Concordia sinking and the unfortunate contract provisions in cruise passengers’ ticket contract has sparked some debate.

• I share some of your feedback from the heated discussion about XL passengers and breastfeeding moms. You’ll definitely want to take the poll, too.

• And I have two stories about people who say they weren’t treated right: a member of Vantage’s frequent-customer program and a fellow journalist who questions AirBNB’s business model.

Finally, I wanted to thank everyone for the very warm welcome to a cold New York City. I’ve heard from many of you through social media and by phone since I arrived here yesterday, and I’m truly grateful for reaching out to me. I wish I could visit with all of you.

(Photo: A Has/Flickr)



We want your feedback. Your opinion is important to us. Here's how you can share your thoughts:
  • Send us a letter to the editor. We'll publish your most thoughtful missives in our daily newsletter or in an upcoming post.
  • Leave a message on one of our social networks. We have an active Facebook page, a LinkedIn presence and a Twitter account. Every story on this site is posted on those channels. The conversation ranges from completely unmoderated (Twitter) to moderated (Facebook and LinkedIn).
  • Post a question to our help forums or ask our advocates for a hand through our assistance intake form. Please note that our help forum is not a place for debate. It's there primarily to assist readers with a consumer problem.
  • If you have a news tip or want to report an error or omission, you can email the site publisher directly. You may also contact the post's author directly. Contact information is in the author tagline.