Can this trip be saved? They lost my great-grandmother’s luggage, and I want it back

Adelle Gloger’s luggage claim may be the strangest case that’s crossed my desk. Ever.

Not only does it involve a railroad (I don’t think I’ve ever gotten a lost-luggage complaint from Amtrak). This one is also more than a century old.

That’s right. One hundred years.

The victim: her great-grandmother, Ida Strakofsky.

Grandma Strakofsky immigrated from Latvia to America in June, 1907, arriving at the port of Philadelphia. Then she boarded a Pennsylvania Railroad train to Cleveland.

Upon arrival she went to claim her baggage — all of her worldly possessions — and was told that it had not arrived.

She was asked to leave her ticket (I assume it was a claim ticket), and that she would be notified when her trunk arrived.

Several attempts were made to claim the baggage. Finally, the agent presented her with a trunk, but it was not hers.

A newspaper article describes what happened next.

Here’s a text version of the story, just in case you’re having some trouble reading it:

TROUSERS! O, SHOCKING!

Waiting for Lingerie, Woman Receives Trunkful of Men’s Clothes.

It is bad enough after you have waited for the railroad company to deliver your trunk and then when the trunk comes to find that it isn’t your’s. But the case is aggravated when you are a woman and the trunk you get is full of garments worn by the sterner sex.

This is the opinion of Ida Strakovsky, Woodland-av., S. E., and E. 38th-st., who yesterday filed a suit against the Pennsylvania railroad.

The petition sets forth that Miss Strakovsky came to this country two years ago and brought with her all her earthly possessions, among which were a number of rare pieces of silverware.

The trunk was slow in arriving in Cleveland and when at last she was told that it had arrived she found that it was not her baggage.

She asks in her petition that the railroad company either give her the trunk or damages to the amount of $500.

That’s right, two years later, the Pennsylvania Railroad delivered the wrong trunk. So Strakovsky sued for $500, which is $11,547 in today’s money.

Sadly, the suit did not end well. After Strakovsky amended the complaint to add the American Steamship Company, and upped the claim to $1,083 ($25,011 in today’s dollars) “for emotional turmoil she had been put through,” a court reached a disappointing verdict, says her great-granddaughter.

Not only did the court find in favor of the defendants, but my great grandmother received no recovery and had to pay all court costs. How’s that for adding insult to injury!

I’m sure that this was not the first case of an elderly immigrant being “railroaded.”

Gloger’s great-grandmother passed away two years later.

Why wait a century to make a luggage claim on behalf of a long-dead relative? She explains that she picked up the trail after the Cleveland Plain Dealer’s archives came online recently, and she found the 1911 article. That led her to the Cuyahoga County Archives to find the court case.

Gloger sent a letter to the lawfirm representing what’s left of the Pennsylvania Railroad, Squire, Sanders & Dempsey. It hasn’t responded.

You may be wondering: Is she serious?

Yes, she is.

Here’s how she ended her letter to the firm:

This is now the 100th anniversary of my great grandmother learning about American justice or injustice firsthand. Did the “big guys” feel justified in denying this old immigrant woman her due?

Not only did they deny her her due, she had to pay all that is involved in fees and court costs in 1911. She died in 1913 never having recovered any of her worldly possessions that she brought from Europe in 1907!

I am here to find justice in her stead. Many of the items in the trunk she never received were items that her children, grandchildren and great-grandchildren would have inherited. Many were for religious observance that can never be replaced. Others were items of value that families pass on from one generation to the next.

I wish to be compensated at the current rate of exchange allowing for inflation. Let’s see— $500 in 1911 would be worth how much today?

By now you are either chuckling or asking yourself “is this lady serious or what!” Absolutely! I, and her descendants, will not be cheated out of my/our inheritance. I expect you big guys to man-up and do the right thing.

Interesting case. Very interesting.

Look, lost luggage is lost luggage — whether it happened a century ago or a day ago. But it seems a court already ruled on this issue, and even if I disagree with the verdict (which I do) I’m not sure if there’s anything I can do to help.

If nothing else, this is a fascinating historical document that suggests travel companies have a long tradition of mistreating customers. That said, I’m open to helping Gloger find justice for her great-grandmother.

But how?

(Photo by Steven W./Flickr Creative Commons)

  • LFH

    For all its faults, Amtrak is pretty good with baggage. Depending on the route, one can bring five pieces along at no charge. With few trains transporting checked baggage at any particular station, it is not likely for baggage to get lost in the system. Most all of the baggage is handled manually, with real people making sure things get sent to the proper place. There’s no regular system for employees or TSA to go through baggage and steal contents. Yet Amtrak keeps better tabs on baggage security than virtually every airline by releasing it only to the holder of the matching baggage claim check (and for that reason I sometimes do not immediately claim luggage, and instead go back for it later in the day when more convenient knowing that Amtrak will keep it secure).

    (My only mishap with Amtrak baggage was one time many years ago when I checked by baggage one day in advance from New York, N.Y. to San Jose, Calif. Enroute the locomotive engineers went on strike, and Amtrak arranged for charter bus service to take me and other passengers from the disruption point, Phoenix, Ariz., to our final destinations. My checked baggage had timely arrived in San Jose the day, but being that the railroad was completely closed down on account of the engineers’ strike, the San Jose station was closed and locked-up. After the strike ended, I picked up my baggage, which had arrived intact and stored securely.)

    I hope that Amtrak does not follow suit with all the travel silliness that the air carriers have instituted, and that Elliot keeps his good track record in not hearing of any Amtrak baggage mishaps.

  • LFH

    For all its faults, Amtrak is pretty good with baggage. Depending on the route, one can bring five pieces along at no charge. With few trains transporting checked baggage at any particular station, it is not likely for baggage to get lost in the system. Most all of the baggage is handled manually, with real people making sure things get sent to the proper place. There’s no regular system for employees or TSA to go through baggage and steal contents. Yet Amtrak keeps better tabs on baggage security than virtually every airline by releasing it only to the holder of the matching baggage claim check (and for that reason I sometimes do not immediately claim luggage, and instead go back for it later in the day when more convenient knowing that Amtrak will keep it secure).

    (My only mishap with Amtrak baggage was one time many years ago when I checked by baggage one day in advance from New York, N.Y. to San Jose, Calif. Enroute the locomotive engineers went on strike, and Amtrak arranged for charter bus service to take me and other passengers from the disruption point, Phoenix, Ariz., to our final destinations. My checked baggage had timely arrived in San Jose the day, but being that the railroad was completely closed down on account of the engineers’ strike, the San Jose station was closed and locked-up. After the strike ended, I picked up my baggage, which had arrived intact and stored securely.)

    I hope that Amtrak does not follow suit with all the travel silliness that the air carriers have instituted, and that Elliot keeps his good track record in not hearing of any Amtrak baggage mishaps.

  • LFH

    For all its faults, Amtrak is pretty good with baggage. Depending on the route, one can bring five pieces along at no charge. With few trains transporting checked baggage at any particular station, it is not likely for baggage to get lost in the system. Most all of the baggage is handled manually, with real people making sure things get sent to the proper place. There’s no regular system for employees or TSA to go through baggage and steal contents. Yet Amtrak keeps better tabs on baggage security than virtually every airline by releasing it only to the holder of the matching baggage claim check (and for that reason I sometimes do not immediately claim luggage, and instead go back for it later in the day when more convenient knowing that Amtrak will keep it secure).

    (My only mishap with Amtrak baggage was one time many years ago when I checked by baggage one day in advance from New York, N.Y. to San Jose, Calif. Enroute the locomotive engineers went on strike, and Amtrak arranged for charter bus service to take me and other passengers from the disruption point, Phoenix, Ariz., to our final destinations. My checked baggage had timely arrived in San Jose the day, but being that the railroad was completely closed down on account of the engineers’ strike, the San Jose station was closed and locked-up. After the strike ended, I picked up my baggage, which had arrived intact and stored securely.)

    I hope that Amtrak does not follow suit with all the travel silliness that the air carriers have instituted, and that Elliot keeps his good track record in not hearing of any Amtrak baggage mishaps.

  • DavidS

    I was actually seriously impressed. Never checked a bag, have always carried on…sometimes much more than any airline would allow for checked!

  • eeeema

    Ms. Gloger may be serious but you shouldn’t be serious about this case, Chris. As many others have posted, I have to believe the statute of limitations has long since passed. If I were the railroad and/or law firm I would think this was a crackpot or a greedy heir.

  • LFH

    On my most recent long-distance Amtrak trip, I was returning from San Diego, Calif. by Clebrity Cruises to Ft. Lauderdale, Fla., then by Amtrak train from Ft. Lauderdale, Fla. to New York, N.Y. In advance of boarding the train I was going to check most of the baggage with the agent who was already on the platform with the baggage cart. Most of it was quick and easy, but she admonished me to take one particular item on board. This box contained some Mayordomo chocolates from Oaxaca, Mexico, that we had picked up while in port in Huatulco, Mexico, and the box clearly indicated its delicious contents. The Amtrak baggage agent told me that some of its employees had an affinity for sweets, and it would be safest to bring the chocolates on board as carry-on. So my wife and I brought on board into our Viewliner roomette two 28-inch suitcases (likely much more than 50 lbs. each with all the souvenirs we picked up in California, Central, and South America) and a fairly large box filled with chocolate . . . and it all fit without too much ado. This on top of about five checked pieces of baggage . . . all without a single charge for baggage, and all arriving safely, securely, and intact in New York. Perhaps it would not have been so if we ignored the agent’s advice and did in fact check the chocolate!

  • DavidZ

    Good luck. Heh.

  • DavidZ

    If anything, like some of Chris’ previous “cases”, that OP’s giving a starting point for possible compensation. Personally, I find that part you quoted materially reasonable, but again that’s just a start.

    It so happens an apology isn’t enough, considering there were sentimental possessions that were lost or even stolen. I suppose this gives the OP a cause worth subjectively pursuing, though I hope that doesn’t stop her from enjoying life anyway.

    OTOH, it’ll probably be more worthwhile if, say, more people came forward with similar claims as the OP towards that company or whoever. Now that can surely make news!

  • Anonymous

    I didn’t vote and I don’t think Chris should mediate this case.

    It has already been adjudicated and the statute of limitations has obviously long expired. There is no reason the descendant company (Norfolk Southern) should have to bear any costs in this comical bid for money via media pressure.

  • Anonymous

    Not funny you are comparing lost luggage to the horrific injustices done to Japanese Americans interred in WWII and Jews who had their possessions misappropriated by the Nazi’s.

  • DavidS

    Is he being funny? Unless there is something in the Latin words I don’t get, I got the impression their is NO comparison.

  • Raven

    Why are comments turned off in the “Spirit let some creep sexually assault me and I want money” post????

  • Tom

    I wondered the same thing because I wanted to ask if she had called the FBI and had this person prosecuted. She should be talking to law enforcement, not a stewardess or customer service. She could likely find out the passengers name only by getting a court order that Spirit release the name of the passenger — they don’t give up passenger records without a court order.

  • Walt Blackadar

    I have two words only.

    Hell no.

  • http://www.facebook.com/profile.php?id=1556838763 Nancy Marine Dickinson

    My point exactly…

  • http://twitter.com/travelingiraffe Crissy

    This is definatley a strange case. 
    I voted to mediate it because it’s just plain old interesting! 

  • http://www.facebook.com/chazowen Charles Owen

    You are a little early with this story. April 1 is still 7 months away.

  • Lamoreaj221

    I’m surprised the railroad company still exists!  if so, sick’em!

  • Sadie Cee

    I still don’t think the OP is simply motivated by money, for the reason that I cannot see how she could not have come to the same conclusion that I and some others did that “there is no money to be had.”  A value has to be placed on her claim and that $500 is it.
     
    Emoticons and their use are not as popular as they once were, but using them would certainly demonstrate the undertones in our messages.  In this instance, without an emoticon, I detected a certain wryness in the OP’s, “Let’s see—$500 in 1911 would be worth how much today?”  I could be wrong, but that was my impression.

    While Ms Gogler’s case may not have the immediacy of the problems that usually come to Chris’s attention, nevertheless should he decide to mediate, I would be interested in the outcome.

    The suggestion concerning research for a ”historian or a legal scholar.”  I assumed, again perhaps wrongly, that out of the readers here given the variety of interests represented, for one of us this could very well be “the case.”    
     

  • Joe Farrell

    Have you gone looney?  Is it April 1st in your part of the world? 

    Chris – seriously?  Pennsylvania Railroad is long bankrupt – there are no assets to pay anyone.  Period. 

    Statute of limitations?

    Can she prove she is a rightful heir 100 years later? 

    If you take this you have jumped the shark here my friend.  This is as crazy as crazy gets. . .

  • Joe Farrell

    they do if there are no assets . . . . as is the case here with the Pennsylvania Railroad – Carver – Chapter 7, 11, 13 or Unit Zombie from the 1928 or 1903 Bankruptcy Code – none of it matters since there are secured creditors who never got paid ahead of this heir in the event assets are discovered . . .  the Pennsy bankruptcy after the merger into Penn Central, well – there is nothing there. 

    She has a judgment against her as well – and I dare say it will be somewhat difficult to reopen a 100 year old case- she needs to first be appointed as Administrator of the Estate . . .  and she is a mite late on the Estate Tax return probably as well . . . 

    ;-)

  • Joe Farrell

    they do if there are no assets . . . . as is the case here with the Pennsylvania Railroad – Carver – Chapter 7, 11, 13 or Unit Zombie from the 1928 or 1903 Bankruptcy Code – none of it matters since there are secured creditors who never got paid ahead of this heir in the event assets are discovered . . .  the Pennsy bankruptcy after the merger into Penn Central, well – there is nothing there. 

    She has a judgment against her as well – and I dare say it will be somewhat difficult to reopen a 100 year old case- she needs to first be appointed as Administrator of the Estate . . .  and she is a mite late on the Estate Tax return probably as well . . . 

    ;-)

  • Monkid

    This is a joke? Right?

  • Anonymous

    If you call the great-grandmother losing her possessions is a “horrible injustice,” what do you call what happened to the woman who was sexually assaulted on the Spirit Airlines flight (discussed on another thread on this site)? The great-grandmother lost her possessions, maybe due to the railroad’s incompetence, but as unfortunate as that was, I don’t think “horrible injustice” is the right term for that.

  • Anonymous

    If you call the great-grandmother losing her possessions is a “horrible injustice,” what do you call what happened to the woman who was sexually assaulted on the Spirit Airlines flight (discussed on another thread on this site)? The great-grandmother lost her possessions, maybe due to the railroad’s incompetence, but as unfortunate as that was, I don’t think “horrible injustice” is the right term for that.

  • Anonymous

    Uh, yes, he is comparing lost luggage reparations to reparations made to Jews and Japanese Americans caused by the horrors they suffered in WWII.

    Your “super literal” interpretation of my use of the word funny is lame.

  • DavidS

    Not the way I read it. I found it to be a good post. Others did as well, as it received 4 times the ‘likes’ as your response.

    Carver is not being “funny”. He is illustrating the magnitude of a crime that would require federal intervention to re-open. An immigrant’s lost suitcase just does not compare to the examples given.

    If you find my “interpetation” of your use of ”funny” as “super literal”, find another choice of words to state the facts. I would advise punctuation to eliminate run on sentences as well.

  • DavidS

    Not the way I read it. I found it to be a good post. Others did as well, as it received 4 times the ‘likes’ as your response.

    Carver is not being “funny”. He is illustrating the magnitude of a crime that would require federal intervention to re-open. An immigrant’s lost suitcase just does not compare to the examples given.

    If you find my “interpetation” of your use of ”funny” as “super literal”, find another choice of words to state the facts. I would advise punctuation to eliminate run on sentences as well.