Are fees for carry-on luggage just the beginning?

Would you like a ticket with your fee?
Since Allegiant Air’s decision to start charging passengers for carry-on luggage last week, you’d think that everything needed to be said about this outrageous new fee had already been said.

Maybe not.

Just in case you missed it, Allegiant began charging for carry-ons April 4, billing passengers $35 for each bag they bought on the plane. It joins Spirit Airlines, which introduced fees for carry-ons in 2010.

Allegiant didn’t bother making a public announcement or even justifying the fee, and the ease with which the surcharge was accepted by the flying public will probably have other airline execs thinking, “Hey, why don’t we do that?”

Air travelers are unhappy, of course. No one wants to pay yet another fee, and especially one that can only be avoided by traveling luggage-less. I asked Jim Daniel, one of my regular readers, for a reaction. He simply said, “I hate flying.”

Let’s not dwell on the present, but the future. Allegiant is a small carrier and so is Spirit, and we still have a choice in airlines. I mean, if we want a bag included in our fare (please don’t call it a “free” bag, because nothing is free) we can still fly on Southwest or JetBlue.

And for now, at least, the “legacy” airlines aren’t charging to carry on luggage, allowing passengers to bring their XL suitcases on board to get around their luggage fees. That’s absurd in its own way.

It took 20 months for the contagion of carry-on fees to spread from Spirit to Allegiant. How long will it take to jump to a bigger airline — say, US Airways? Also, what kind of new fees will airlines come up with to boost their all-important “ancillary” revenues?

We can see glimpses of the future right now, in airlines like Ryanair, the highly profitable and fee-obsessed Irish carrier.

RyanAir has a few fees you’ve probably never heard of. They include an “administration fee” for paying by credit card, a priority boarding fee, a reserved seating fee a boarding card fee, and an online check-in fee. How do I know this? RyanAir’s own site publishes a handy guide to avoiding its own fees, which apparently looks a lot easier than it actually is, because the airline makes buckets of money from these charges.

Spirit and Allegiant are doing their best to copy Ryanair, but they’ve also come up with a few innovations of their own. The most notable is Spirit’s $9 fare club, a clever scheme that offers special reduced fares in exchange for an annual fee that’s considerably higher than $9. Worse, the membership auto-renews whether you want to or not. Think of it as your airline offering a “free” credit report.

The true innovators are the ones that are able to change an entire industry forever. When American Airlines began charging for the first checked bag several years ago, the rest of the major airlines followed quickly. Although American is now in bankruptcy, it hasn’t given up its search for new fees. I believe the sharpest minds in the ancillary fee world work at American, and the changes we’ll see — and we will probably see them soon — will surprise even the seasoned air traveler.

Airlines like American are developing sophisticated new technologies that delivers a more “personalized” flying experience, and that personalization also applies to the fees you’ll pay. Instead of a “one size fits all” fare, it might offer you one price, with certain markups and optional fees; and it might offer me a different fare with different fees.

It’s like the shopkeeper selling trinket at the old Middle Eastern bazaar — “for you, special price!” — scaled up. Brilliant, isn’t it?

If an airline as innovate and unafraid of alienating its customers as American gets acquired by and airline as opportunistic and unafraid of alienating its customers as US Airways, there’s no telling what kind of fees are in our future. But I’m pretty certain about one thing: It would get really complicated really soon.

Maybe we’ll look back on stories like Allegiant’s carry-on fee announcement with nostalgia someday. Ah, remember when airline tickets were still simple?

  • flip44

    This is the time for bold and creative thinking.  Chris, with your vast influence, how about starting a day a month ‘no one flies.’ A reverse “occupy” movement. And the angry fliers should bombard the airlines with email complaints, by the thousands! Shake them up!
    I have been working on, and will now expand and perfect, my long trench style coat with a multitude of pockets, and fisherman’s vest. (They are getting popular, but are expensive: make your own). I already have gotten my carry-on luggage to a minimum. Take only what you need to wear for two days,then wash them when you get there. You can also buy clothes at your destination; jeans for ten bucks at Kmart, etc.
    They can’t disallow women to carry a purse (giant size) and a large ‘messenger bag’ for men. 
    Sadly, it’s the way of the world. However, we are in an era of fighting back. 
    “I’m mad and I’m not going to take this any more!”

  • Michael__K

    Except that whenever someone comes to Chris and expects an airline to deliver what it marketed, the wolves here ridicule them for not understanding what the contract states.

  • Michael__K

    Disabled pax and caregivers sometimes happen to be on cancelled flights.

    Also, flyers (especially those with status) sometimes assign themselves bulkhead seats > 24 hrs in advance.

  • Raven_Altosk

    But if I have paid $59 extra to sit in that seat, I deserve a refund on the spot if I have to give it up.

    Also, if someone who has a “caregiver” wants to gamble with a “bare bones” fare that doesn’t give a seat assignment, that’s THEIR problem, not mine. I’ve paid to select my seat and therefore should be able to keep it.

  • frostysnowman

    Airlines should be policing that better right now. 

  • Raven_Altosk

    I remember a news segment from 5 or 6 years ago when I was commuting to South Carolina. Allegiant had started doing business at GSP and one local who had fewer teeth than fingers was on the news crying that Allegiant had ripped her off.

    HOW had Allegiant ripped her off? Well, she was taking her brood to Di$ney and booked tickets with them to Orlando. Except, the toothless wonder didn’t realize that the tickets were for Orlando-Sanford, not MCO. So, when they got off the plane, they had to rent a car as there was no “magical express.”

    Allegiant paid this moron’s car rental bill in an effort to show good customer service. But, since when is customer stupidity the fault of the airline?

  • the_desh

    There already is a higher price alternative for getting you from point A to point B… it is called First Class.  The trick will be to convince everyone that buying first class seats makes you hip and cool :)

  • Michael__K

    No, it’s not THEIR problem, it’s the AIRLINE’s problem to obey the law.  It’s not THEIR problem that the AIRLINE decided to make an empty promise to YOU that it knew it wasn’t necessarily capable of keeping.

    Sad how we let the airlines pit us against each other as passengers while we forget who set up the ground rules that allow you to pay $59 for an empty promise with no recourse to recover that if you don’t receive what you expected.

  • http://www.talestoldfromtheroad.com Dick Jordan

    If I understand you correctly, it would be cheaper to check your rollaboard suitcase than to carry it onto the plane.

  • LadySiren

    Oh, don’t get me wrong – I think the airlines are being greedy and shortsighted…this will come back and eventually bite them in the butt. That being said, I do think too many people think of themselves as special little snowflakes deserving of special treatment.

  • TonyA_says

     call it the iClass

  • Chasmosaur

    News to me.  I’ve been bumped from bulkhead several times without anyone asking me.  I’ve given up even trying to select them and stick to aisle seats.

    The killer is, I select them because I have joint disease in my hips.  More than one doctor has said I could qualify for handicapped seating if I choose.  I feel I’m mobile enough…

  • http://pulse.yahoo.com/_OEPJGQPIEB75YYDE5CJY6R3VFE Carver Clark Farrow II

    If you paid extra for a prebooked seat or any special seat then you should get a refund if the prebooked seat isn’t honored.

  • http://pulse.yahoo.com/_OEPJGQPIEB75YYDE5CJY6R3VFE Carver Clark Farrow II

    That’s one I might actually not mind paying. lol

  • AUSSIEtraveller

    You make out airlines in general make bukets loads of cash. In fact, they are one of the worst businesses to invest in, unless you have something new.

    Most legacy carriers around the world are going broke & many will not be with us in a few years.

    Allegiant boss, says (in Airways magazine article Jan 2012 think it was) that their average fare has dropped to USD$80, with $40 in extras, but they could sell $120 fares including the extras !!!

    Ryanair’s idea to charge for using toilets on aircraft is a good one. By doing this people will think to go beforehand & so they can take out some of onboard toilets & put more seats on aircraft.

    Also, charging per pound or kilgramme is another great idea.

    When it comes down to it, we’re all just freight.

    With fuel costs going through the roof, if airlines don’t think up new charges, there will simply be less airlines & less competition means higher fares, it’s really that simple, so stop complaining about it.

  • ExplorationTravMag

    Okay, once again – coming late to the party…

    As I read this, I’m reminded of a family who flew on the same flight as I once.  In their manic need to avoid a luggage fee, Mom, Dad and their three kids ALL had two small suitcases.  Add to that their stroller and Mom’s purse, it was a nightmare.  They took up two overhead bins and made it a challenge for those of us who boarded after them.

    Frankly, I don’t like to be encumbered at the airport in case I have a short layover and need to rush to get to my next flight.

    Finally, does this apply to JUST carryon suitcases and bags or am I to expect to pay for both my purse AND my laptop/camera bag?  Never in a million years am I checking my laptop and camera and I shouldn’t be expected to pay to carry it on, either.

    Seems they might have a nice little racket going here and I’m sure they won’t give it up in a hurry, much like the Mafia and Prohibition.  If there’s money to be made, they’ll find a way to do it.

  • kmiller1k

    No it is $13 to put something in the overhead bin and $19.99 to check a bag so it is cheaper to put a bag in the overhead bin.

  • kmiller1k

    Just retread my response and it is confusing. To check a suitcase to the cargo ( a traditionally checked bag) it is $19.99 but to carry on a small suitcase to store in the overhead bin it is $13.00 . If you walk up and decide to check a bag to the cargo area or carry on and use the overhead space it is $35 per bag. Bag fees are cheaper when purchased with the ticket.

  • sassee42

    This is unbelieveable!!!!  I have been flying for over 46 years, and I can’t begin to absorb the moronic charges.  What next?  A fee to use the bathroom on the plane?  I remember the days when flying was a treat and I was treated as a special customer.  I hate hate hate to fly.  It is just awful.

  • sassee42

    have to disagree with that one.  The airlines have been dangling low fares in front of us for years.  They are in financial trouble…thus the “fees”.

  • y_p_w

    The possibility of pay toilets has been mentioned several times already.  However, it’s an old idea.  There was an Alaska Airlines ad (mocking the lack of service/amenities of other airlines) that’s 25 years old that brought up the possibility.

  • gfmohn

    Simple way for vacationers to avoid both the vacation rental scams and the
    domestic airlines scams. Don’t go on vacation in the U.S.! International
    airlines are still regulated by treaties. European vacation rentals can
    generally be trusted. I realize this advice doesn’t help the business traveler.

     

    The so-called “hospitality industry” in the U.S. has never been a
    very respectable business. Now it is in a race to the bottom to see who can
    cheat the customer the most. (One exception, based on a recent cruise
    experience: Oceania Cruise Lines. But they are relatively new. We will see how
    long before they are eaten by a larger firm, which will “increase shareholder
    value” by “implementing strict cost controls.” Book as soon as possible.)

  • Mark Lloyd

    I just noticed the”personalized” fee for economy plus on my United flight across the pond. Starting at $78.  $78 for a middle seat, $119 for an aisle or window.

  • http://twitter.com/planeline planeline

    Nothing wrong with fees for carry on. I get on the plane today and I cant even put my carry on up top, cause everything from luggage to kids are packed up top. Pay the fee people and quit bitching!

     

  • http://twitter.com/planeline planeline

    I know it’s great!. I notice it keeps the kids in the back, and the seats have lots of room!! Now if we can get United to charge for carry on’s,  I would have room to stow my carry one with getting it tagged at the gate because there is no room up top!

  • http://twitter.com/planeline planeline

    Excuse the location of this post- but I think what’s even more exciting then some fee on a bag is Southwest going international in Houston, which is making a alot of people in IAH- sweat!. You got to hand it to Southwest, they love to be ball- breakers and not afraid of anyone.

  • http://www.bestcarry-onluggage.net/ best carry on luggage

     I really hate to say that we are at the airlines mercy and they are going to do whatever they want to, but I am beginning to accept that as our fate. They shouldn’t be able to impose these charges on us but I’m afraid this is just the beginning. What’s next? They might begin charging to use the lavatories. I can see it now, coin slots in the doors of the lavatories.

    http://www.bestcarry-onluggage.net

  • Michael__K

    I agree that’s what *should* happen based on common sense.  The contract states otherwise.

    I just think it’s interesting that so many times when travelers contact Chris and merely ask for what basic common sense fairness calls for, the comments are full of posts disparaging those travelers for not understanding the letter of the (probably adhesive) contract.

    Yet when the shoe is on the foot, we all think we deserve what’s “fair” even when it’s not in the letter of the contract.

  • Dave_Z

    I answered no because, unless I missed something, all this started when checked-baggage fees first came out. :P

  • jim6555

    Allegiant and Spirit are not in the mainstream of the airline business. They copy the business model of Eurpoe’s most hated airline, RyanAir. I doubt that the legacy carriers, Southwest, JetBlue or Virgin America will start charging for carry-on bags nor will they install pay toilets or make you pay for using a credit card when you make an online reservation. If the cost of a barrel of oil ever gets down below $70, that will be the cue for more new, alternative carriers to start doing business. If these new carriers are able to  provide more services at lower fares, the major carriers are going to have to mirror what the “little guys” provide in order to compete. They certainly won’t want another start-up carrier becoming a major force in the market. 

  • 46Shasta19

    I would like to see a strict enforcement on the size and weight of carry on luggage.  After that I think that a free carryon of say luggage that weights less than 35 pounds would be fair after that luggage must be checked at whatever price the carrier thinks we will tolerate.  Weight in luggage, I’m sure consumes a great deal of fuel and if you need more than most you should pay for it.  I have had the misfortune of traveling with people who must have thought they were moving.

  • http://www.facebook.com/josh.barron.5682 Josh Barron

    I am so glad I dropped by your website and even http://thebestcarryonluggage.net I really need a good case to put all my things when my friends and I go on vacation.