About the Elliott Report

The Elliott Report is a news site published by consumer advocate Christopher Elliott in association with Elliott Advocacy.

Elliott Advocacy is a nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can’t. It serves consumers through direct consumer advocacy, journalism, and by maintaining a directory of executive contact information.

Here are the team members who make it happen.

Christopher Elliott is the founder of Elliott Advocacy He’s the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes Elliott Confidential, a critically acclaimed newsletter about customer service.

If you’re having trouble with a business — any business — and you’ve reached a dead end, we’ll do our best to help. Send our consumer advocacy team a request and we’ll investigate.

Please read our frequently asked questions before getting in touch.