If you’re a journalist and need an insight into any consumer issue, please send me an email or call me at (202) 370-7934. I’ll respond as quickly as possible.

I’m available by phone or Skype for live interviews. I don’t have access to a land line but am close to several TV studios and radio stations with ISDN access.

Here are my 2012 media appearances.

How to capitalize on flight delays (Smart Money)

Homeland Security, the FBI and Social Media (Digital Ethics)

When airlines play “chicken” with passengers (NBC News)

The best apps of the summer (SmartMoney)

The ‘great airline ticket giveaway’ that just won’t go away (MSNBC)

Planes, Patience And Slightly Kid-Friendlier Security (NPR)

How much do we really hate the TSA? (CNN)

TripAdvisor Grows While Countering Problems (Investors Business Daily)

Saving tips for summer travel (ABC 6 Philadelphia)

Best deals on shopping (Money)

Your Money: Air carrier shutdown ruins vacation plans (Reuters)

High Sea Swipes Can Sink Your Vacation Budget (NY1)

Your Money: Hedging your frequent flyer miles (Reuters)

What Ethical SEO Is and Why You Should Care (Wamda)

I-Team car rental investigation (Fox Atlanta)

Admit it, we’ve all been scammed (Joplin Independent)

Airlines secretly cash in on unused tickets (MSNBC)

Will American’s Layoffs Add to Flier Grief? (SmartMoney)

ConsumerWatch: Citibank Says Frequent Flyer Miles Are Taxable (CBS San Francisco)

What new airline rules mean for consumers (Channel 11 New York)

New airline rules give meaning to price tags; other industries should follow (MSNBC)

5 Sneaky Coupon Strategies Consumers Should Watch Out For (US News & World Report)

How to cover the costs of disaster (Reuters)

When Consumer Advocates Get Scammed (SmartMoney)

7 secrets to super customer service (Money)