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Hotels com refused this traveler's refund request for a canceled trip to Hawaii. It issued her a voucher and it's about to expire. Now what?

My Hawaiian vacation is canceled! Will Hotels com refund me?

January 22, 2024November 16, 2021 by Christopher Elliott

Is there any way to get a refund for a nonrefundable hotel during the pandemic? This traveler has $592 riding on the answer.

How can I get a refund for this nonrefundable hotel during the pandemic?

January 22, 2024April 26, 2021 by Christopher Elliott

What can you do to avoid getting a bad hotel room? Here are some simple tips from an expert to make sure that you don't find yourself in one.

How can you avoid a bad hotel room?

February 12, 2024September 15, 2020 by Christopher Elliott

What can you do to avoid being assigned a bad hotel room?

For Michael Rewers, he knows that he increases his chances of avoiding a bad hotel room by staying away from “free” hotel vouchers – and at least one four-star hotel.

Rewers, who travels frequently as a sales rep for a European energy company, recently tried to redeem a hotel coupon for a weekend at an upscale hotel in Warsaw. “Big mistake,” he recalls.

After Evelyn Morton's Porter Airlines flight is canceled, the airline offers to put her in a hotel for two days. She has a better idea.

Porter Airlines offered me two “free” nights at a hotel, but I just wanted to go home

February 1, 2024September 29, 2017 by Christopher Elliott

After Evelyn Morton’s Porter Airlines flight from Toronto to Washington, D.C., is canceled, the airline offers to put her in a hotel for two days. She has a better idea, but will Porter go for it?

Flight delays happen. The flight from Tel Aviv to Honolulu by way of Los Angeles was so long, and the initial compensation so inadequate.

Delayed by a day, and these flight vouchers aren’t gonna cut it

January 23, 2024July 9, 2013 by Christopher Elliott

Flight delays happen. But the one experienced by Nigel Goring-Morris and his companion on their flight from Tel Aviv to Honolulu by way of Los Angeles was so long, and the initial compensation so inadequate, that I’m considering getting involved.

When Dave checked into the RIU two years ago, he was greeted by trucks and construction workers where there should have been a quiet beach.

Why won’t RIU extend my hotel voucher?

January 22, 2024December 17, 2012 by Christopher Elliott

When Dave Mootz checked into the RIU Playacar two years ago, he was greeted by trucks and construction workers where there should have been a quiet beach. The area was undergoing a much-needed beach restoration project — during his much-needed Mexico vacation.