“Allegiant is considering a new pricing option for use on its website,” writes its chairman, Maurice J. Gallagher, Jr. “When making a purchase, consumer would be able to choose between a traditional “locked in” fare that would not fluctuate, and a lower fare that could change before the date of travel. That lower fare could be reduced further or could increase (up to a set maximum that would be clearly disclosed) depending on changes in fuel price between the booking and travel dates.”
In other words, Allegiant is prepared to offer you a cheaper ticket if you assume the risk of fluctuating oil prices. If energy prices rise, so does the cost of your transportation. If they fall, you could save money. [continue]
Cruise lines are charting a course similar to airlines, which charge a low base fare and then add optional extras to the price of the ticket, routinely doubling the cost of transportation.
But it’s the wrong path, according to a new survey.
The poll of more than 800 travelers asked if cruise lines should adopt an airline-like fare structure in exchange for a lower ticket price. Only 11 percent of passengers said they welcomed new ancillary fees. A vast majority (89 percent) said they would prefer a more inclusive cruise fare. [continue]
Question: I need your help getting a refund for the advance resort rental paid to Winter Park Lodging Company in Winter Park, Colo. I made a reservation to stay in a two-bedroom condo during the New Year’s holiday.
I had to cancel my reservation almost a month before I was supposed to arrive. The company refunded the sales taxes and linen charges of $69 out of the prepaid $965. But it kept $896 for the rental.
Winter Park Lodging’s cancellation policy says, “If you must cancel, let us know as soon as possible and we will try to rebook your property for you reservation dates and will reimburse you for any nights we are able to rebook for you.” I asked the company if it rented my unit. It says no, but I question its honesty. If you look at the property availability on its site, you’ll see that all off the weekends from January to April were fully booked. What can be done? — May Tong, Houston
Answer: You have to take Winter Park Lodging Company — which describes itself as “the best place to find vacation rentals in Winter Park” — at its word. Which is something you’re unwilling to do, and for good reason. Its site appears to contradict what it’s telling you. [continue]
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Ever since Ruth Harris tried to book a vacation to Hungary through Delta Vacations last month, she’s had nothing but trouble.
First, a phone agent booked the wrong dates, she says — something she discovered only after Delta sent her an email confirmation.
“I have been trying to get it fixed since then,” she says.
Harris spent an hour on the phone with Delta, but was eventually told she had to speak with someone at Delta Vacations to get her dates corrected. She tried to go online to switch dates, but couldn’t. She suspects that one reason for the runaround is that she’s paying for the flights with vouchers that she received when she was bumped from a previous Delta flight.
So she went back online. The email correspondence between her and Delta would probably inspire Franz Kafka to write another novel if he were alive today. [continue]