It's been another year -- another awesome year -- and we can't believe it's already over.
If airfares confuse you as much as they confuse me, then I have some good news: Several new rules are going to make it easier to calculate the total cost of a ticket.
When William Pou reserves a room at the Walt Disney World Swan and Dolphin Resort using his frequent-stayer points, he's surprised by a $10-a-night resort fee, disclosed only after his room is confirmed. What's more, he's told the fee is required by state law. Is it -- or is he owed a refund?
Paul DiFeterici's recent Alitalia flight from Miami to Rome was delayed by seven hours. "We were given a paper with information to contact Alitalia customer relations for compensation," he says. He tried calling and writing to the airline, but no luck.
The returning of gifts is almost as time-honored a tradition as Christmas itself.
If mentioning the word “overhead bin” doesn’t raise your blood pressure, maybe you haven’t flown recently.
Luggage fees are a quick and relatively easy way for an airline to make money, but the European discount airlines have turned it into an artform. If your carry-on tips the scale a few grams over the limit, the price of your air transportation can routinely double, thanks to their punitive and arbitrary baggage surcharges.