What do you get when you put a Las Vegas hotel, a mandatory resort fee and an opaque Web site together? If you said “trouble,” you’re absolutely correct.
Ben Huynh made a bid on a Priceline hotel in Las Vegas recently. He got the Trump International Hotel Las Vegas, but he also was charged an additional, mandatory $15-a-night resort fee. He appealed to Priceline for a refund, but it turned him down, saying that the fee had been adequately disclosed in its terms and conditions.
Depending on the city and property you stay in, you may also be charged resort fees or other incidental fees, such as parking charges. These charges, if applicable, will be payable by you to the hotel directly at checkout. When you check in, a credit card or, in the hotel’s discretion, a debit card will be required to secure these charges and any incidental fees (phone calls, room service, movie rentals, etc.) that you may incur during your stay.
Huynh wanted to know if that was Priceline’s final answer.