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Why wasn’t “Spiders in my Dessert” the next “United Breaks Guitars”?

American Airlines wants to know, because it believes "Spiders in my Dessert" could have been a public relations disaster of United Breaks Guitars proportions. (The arachnid, which allegedly lived inside the chocolate cake, makes an appearance at about 0:15. Delicious!)

With air security, travelers are flying blind

The Transportation Security Administration likes to keep terrorists guessing. Apparently, it likes to keep travelers guessing, too.
  • Nakation, anyone? 5 reasons to bare it all on your next vacation
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    Nakation, anyone? 5 reasons to bare it all on your next vacation

Nakation, anyone? 5 reasons to bare it all on your next vacation

These are hard times for clothing-optional travelers.

A canceled flight, a missing refund

When Sarah Paynter's honeymoon flight is delayed by two days, she buys a ticket on another carrier with the promise of a refund from her first airline. But now that the honeymoon is over, there's no sign of the money. What now?

A smashed window on my rental car — and a surprise bill

When you return your rental car, your liability for the vehicle ends, right? Wrong. Jessica Siegel brought her sedan back […]

What’s new on Elliott: A smashing car rental bill, giving thanks for a terminal vacation and Southwest strikes out

A smashing car rental bill. Plus, giving thanks for a terminal vacation and Southwest Airlines strikes out.

Thank you! United fixes “last vacation” for terminal cancer patient

Here's a heart-warming story for the Thanksgiving holiday: James Thomson and a longtime friend, who is suffering from terminal cancer, ran into trouble with their flights from San Francisco to Bali. One leg of Thompson's flight was canceled, which threatened to end his friend's final vacation.