Koninklijke Luchtvaart Maatschappij, best known by its initials KLM, is the flag carrier airline of the Netherlands. KLM’s headquarters is in Amstelveen near its hub at Amsterdam Airport Schiphol.
KLM Royal Dutch Airlines Responsiveness rating
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What you need to know about KLM Royal Dutch Airlines
We receive many complaints about KLM Royal Dutch Airlines. Here’s one where the airline charged a reader in euros instead of dollars. And here’s a passenger who was left behind because there was no room for her dog.
How to resolve a problem with KLM Royal Dutch Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
KLM Royal Dutch Airlines mailing address
Amsterdamseweg 55
Amsterdam, Netherlands 1117 ZL
KLM Royal Dutch Airlines social media channels
KLM Royal Dutch Airlines executive customer service contacts
Primary Contact
Maarten Stienen
COO and Managing Director
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
[email protected]
Secondary Contact
Erik Swelheim
CFO
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
[email protected]
Miriam Kartman
Executive VP, Human Resources Industrial Relations
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
[email protected]
Chief Executive
Marjan Rintel
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
[email protected]
How can I contact KLM Royal Dutch Airlines customer service?
Call +31-20-649-9123.
Does KLM Royal Dutch Airlines have an online contact form?
Yes, you can find the online contact form here.
How do I request a refund?
Complete the online refund form here.
When can I contact KLM Royal Dutch Airlines customer service?
KLM Royal Dutch Airlines customer service is available 24/7.
How to get professional help with your KLM Royal Dutch Airlines problem
If you need help with KLM Royal Dutch Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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