Founded in 1914, Greyhound is a provider of intercity bus transportation.
How to reach a person at Greyhound Bus Lines
Main: (214) 849-8000
Customer service: (214) 849-8966
Toll Free: (800) 231-2222
Greyhound Bus Lines Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Greyhound Bus Lines
We receive many complaints about Greyhound Bus Lines. Here’s a problem where it left its passengers out in the cold, and a Greyhound bus problem that turned into an expensive travel lesson.
How to resolve a problem with Greyhound Bus Lines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Greyhound Bus Lines physical address
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
Greyhound Bus Lines social media channels
Greyhound Bus Lines executive customer service contacts
Primary Contact
Myron Watkins
Vice President, Customer Experience
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
[email protected]
Secondary Contact
Bill Blankenship
Chief Operating Officer
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
[email protected]
Chief Executive
Dave Leach
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
[email protected]
How can I contact Greyhound customer service?
Call (214) 849-8966 or email [email protected].
What is Greyhound's international telephone number?
Call +1-214-849-8100.
How can I contact baggage claims and service department?
Call (214) 849-6246
When can I call the baggage claims and service department?
Monday to Friday, 7 a.m. to 7 p.m. (Central time).
What is Greyhound's postal address?
PO Box 660362
Dallas, TX
Who owns Greyhound?
Greyhound is owned by FirstGroup.
What are some of the other Greyhound operating entities?
Additional operating entities include: BoltBus, YO! Bus, Greyhound Express, and Greyhound Connect.
How to get professional help with your Greyhound Bus Lines problem
If you need help with Greyhound Bus Lines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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